Dixy Viany Rodríguez Cintrón
Naranjito
Summary
Reliable Greeter with personable demeanor and outstanding knowledge of customer service. Highly detail-oriented with commitment to professionalism and excellence. Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Customer Greeter
Group Services, LLC.
01.2023 - Current
- Provided transportation for costumers, to and from hotels/airport.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Developed and maintained strong working relationships with professionals within assigned territory.
Babysitter
Tanya Camille Vazquez
12.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Pet Sitter
Tanya Camille Vazquez
07.2021 - 07.2021
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Bachelor of Arts - Foreign Languages
Universidad De Puerto Rico Recinto De Río Piedras
San Juan, Puerto Rico 07.2024
Skills
- Transportation Services
- Guest Flow
- Guest Satisfaction
- Customer Inquiries
- Energetic and Outgoing
- Guest Needs Assessment
Work out, Pottery
- I am very disciplined when it comes to working out, I attend the gym five days a week and I believe that it is a valuable quality of mine that can extend to the workplace.
- I consider myself to be a very creative person and pottery allows me to be my most creative self by creating mugs, jewelry holders, vases, etc.
Languages
Spanish, English
Native language
Italian
Upper intermediate
B2
Portuguese
Upper intermediate
B2
Timeline
Customer Greeter
Group Services, LLC.
01.2023 - Current
Babysitter
Tanya Camille Vazquez
12.2021 - Current
Pet Sitter
Tanya Camille Vazquez
07.2021 - 07.2021
Bachelor of Arts - Foreign Languages
Universidad De Puerto Rico Recinto De Río Piedras
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