Summary
Overview
Work History
Education
Skills
Reeference
Timeline
Receptionist

Dollyvette Cuevas Santiago

HC 1 Box 14916 Coamo

Summary

Skilled in electronics sales with experience in providing exceptional customer service, technical knowledge and product advice. Strengths include strong communication skills, and ability to meet sales targets consistently. Also proficient with computers, their applications and engineering tools, including ergonomics in the work area.

Overview

4
4
years of professional experience

Work History

Electronics Sales Associate

Walmart
Santa Isabel
03.2021 - Current
  • Recommended, selected and located merchandise based on customer desires.
  • Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
  • Assisted in inventory management, including stock checks, reordering, and receiving shipments.

Cashier

Coffee House
Ponce
01.2021 - 04.2021
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Associate of Science - Industrial Engineering

University of Puerto Rico
Ponce

Bachelor of Science - Industrial Engineering

Polytechnic University of Puerto Rico
San Juan

Skills

  • Project planning
  • Bilingual
  • Microsoft 365 knowledge
  • Knowledge in Minitab, AutoCAD and Gantt Chart
  • Ability to establish and maintain effective working relationships
  • Ability to follow verbal and written instructions

Reeference

  • Viviam Puig - Professor and Industrial Engineer - 787-466-1776 - viviam.puig@upr.edu
  • Antonio Zaragoza - Director of Industrial Engineer - 787-538-2458 - antonio.zaragoza@upr.edu
  • Yorbin Gozalez - Industrial Engineer - 787-233-6653 - ygonzalez301@uagm.edu

Timeline

Electronics Sales Associate

Walmart
03.2021 - Current

Cashier

Coffee House
01.2021 - 04.2021

Associate of Science - Industrial Engineering

University of Puerto Rico

Bachelor of Science - Industrial Engineering

Polytechnic University of Puerto Rico
Dollyvette Cuevas Santiago