Donovan J. Belcher
Hormigueros
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dynamic Facilitator with corporate training experience spanning across all levels and facets of employee development. Meticulous instructor with expertise in staff management, corporate communications, leadership tactics and program management. Brings excellent organizational, multitasking and time management skills. Willing to work hard and help others to achieve key goals. Motivated professional offering determination and excellent abilities that adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Facilitator 35 - 45 (hrs Per Week)
ASSMCA
Mayagüez Region
03.2021 - Current
- Strengthened operational efficiencies and traceability, developing organization systems for financial reports, schedules, freight flow, inventory control and merchandising.
- Eliminated learning gaps and effectively instructed students utilizing wide variety of innovative teaching aids and motivational and implementation strategies.
- Automated document flow by developing organization systems for training records and reports.
- Participated in conferences, trainings and meetings related to areas of assigned responsibility.
- Trained to properly and compassionately interact with clients coming from all walks of life and all life situations.
- Planned, developed and administered group services designed to assist participating clients.
- Enhanced customer satisfaction ratings by resolving account issues efficiently.
- Developed and implemented training programs to increase participant knowledge and understanding of relevant topics.
- Facilitated group discussions and activities to ensure successful outcomes.
- Created a safe environment for participants to express their opinions without fear of judgement or criticism.
- Analyzed data from surveys and assessments to identify trends or patterns among participants.
- Encouraged collaborative problem solving through active listening techniques.
- Organized materials and resources required for each session in advance.
- Managed multiple projects simultaneously while maintaining quality standards.
- Resolved conflicts between participants using effective communication skills.
Case Manager
Long Term Recovery Group (LTRG2)
Hormigueros
11.2023 - 12.2023
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Provided referrals to appropriate health care providers or other community resources.
- Organized group activities to provide socialization opportunities for clients.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Educated clients about mental health conditions, medications and self-care techniques.
- Supported family members by providing information on local support groups.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted individuals with eligibility for available benefits.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Consulted with staff on resolution of complex service issues.
- Established and maintained relationships to meet community needs and avoid service duplication.
- Directed activities of professional and technical staff members and volunteers.
- Provided instruction in a variety of courses, including lecture and laboratory classes.
Professor
WOTEC
Homigueros
11.2023 - 12.2023
- Provided instruction in a variety of courses, including lecture and laboratory classes.
- Developed and implemented course materials, such as syllabi, lectures, readings, assignments and exams.
- Advised students on academic issues and career paths.
- Evaluated student performance through tests, quizzes and other assessments.
- Collaborated with staff members to design curricula for new courses or programs.
- Organized seminars, workshops or other events related to topics within the discipline.
- Provided guidance for student clubs or organizations focused on the discipline.
- Mentored and motivated students to increase class participation.
- Structured assignments with clear goals and criteria for assessment.
- Built strong student rapport by driving classroom and online discussions and providing academic advisement.
- Used exams, quizzes and projects to assess how well students grasped learning material and concepts.
- Encouraged students to actively participate in class through positive reinforcement and engagement techniques.
- Applied creative instruction methods to promote student learning objectives.
Assistant Teacher (40 Hrs Per Week)
Department of Education
Hormigueros
05.2018 - 07.2018
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Worked with students to reinforce learning of material or skill introduced by teacher.
- Implemented lesson plans for students with varying learning styles.
- Protected confidential information related to staff and families.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
Senate Intern 35 - 40 Hrs Per Week
Senate of Puerto Rico
San Juan
08.2017 - 12.2017
- Upheld strong constituent relations with public meetings, community events and robust feedback system through office staff.
- Reviewed concerns of constituents to determine required governmental action.
- Wrote legislation and amendments, set policies and oversaw budgets.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained up to date understanding of local, regional, national and international news and developments.
- Attended dinners and special events to meet people and develop relationships.
Education
Bachelor of Arts - Criminology
Pontificial Catholic University of Puerto Rico
Mayagüez05.2019
J.D. - Law (Pre-Law)
Pontifical University of Puerto Rico
Ponce Skills
- Patient Assessments
- Professional Relationships
- Understanding of Suicidal signals
- Conflict Resolution
- Meeting Facilitation
- Interpersonal and Written Communication
- Document Preparation
- Microsoft Office
- Supervision & Leadership
- Organizational Skills
- Active Listening
- Relationship Building
- Problem Resolution
- Basic Math
- People Skills
- Planning & Organizing
- Team Building
- Fluent in Spanish
- Reliable & Trustworthy
- Campaign Planning
- Policy Review
- Staff Management
Languages
Spanish
First Language
English
Proficient (C2)
C2
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Qualified 96% of improvement on participants of different programs
- Sumamos Tapas Salvamos Vidas was a fundraising activity where we were able to collect over 20,000 plastic bottle caps to fight cancer.
Unamos Patadas por los niños de CAP was a sports activity where we were able to unite more than 100 young soccer players to contribute for those who were battling cancer - Voluntary lead Case Manager LTRG2 (natural disasters)
- - Certification of Leadership by the Senate of Puerto Rico.
Certification
- Academic excellence years (2016 - 2020)
- Certified in Excel Programming Certification of completing the Legislative Internship (I.L.R.C) (2017)
- Certification of gratitude by the Senate of Puerto Rico (2019)
- Certification of Mathematical Society Member (S.U.M.A) (2018)
-Microsoft Word
-Microsoft Excel
- Certified Criminologist and Criminal Justice Member of (C.I.C) (2016-2019)
- Certified Compliant oriented
- TEFL certification (2020)
- Certified Prevention Service Facilitator, ASSMCA/ PROJECT RED
- Certified in ASIS (Applied Suicide Intervention Skills Training)
Timeline
Case Manager
Long Term Recovery Group (LTRG2)
11.2023 - 12.2023
Professor
WOTEC
11.2023 - 12.2023
Facilitator 35 - 45 (hrs Per Week)
ASSMCA
03.2021 - Current
Assistant Teacher (40 Hrs Per Week)
Department of Education
05.2018 - 07.2018
Senate Intern 35 - 40 Hrs Per Week
Senate of Puerto Rico
08.2017 - 12.2017
Bachelor of Arts - Criminology
Pontificial Catholic University of Puerto Rico
J.D. - Law (Pre-Law)
Pontifical University of Puerto Rico
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