Dorilian Offerrall-Hernandez
Canovanas
Summary
Dependable team member with expertise in register operations and customer service, ensuring efficient front-end processes. Proven ability to exceed customer expectations and address diverse needs effectively. Strong organizational skills and time management capabilities enhance performance in housekeeping and animal care. Knowledgeable in cleaning equipment operations, demonstrating reliability and a commitment to quality service.
Overview
2
2
years of professional experience
Work History
Housekeeper
HouseKeeper
Guaynabo
12.2023 - 04.2025
- Cleansed kitchen appliances including microwaves, stoves, and dishwashers to ensure hygiene.
- Organized and sanitized kitchens, bedrooms, living rooms, and bathrooms to eliminate germs.
- Maintained inventory of supplies such as paper towels, toilet tissue, and soaps.
- Transported trash bags to designated outdoor receptacles for disposal.
- Provided additional services upon customer request, including laundry, pet care, and ironing.
- Assisted children with meals, snacks, and bedtime routines while ensuring safety.
- Remained vigilant in monitoring children’s activities and well-being at all times.
Little Caesars
Servicio al Cliente
Canovanas
01.2023 - 11.2023
- Organized and prioritized tasks to efficiently achieve service goals.
- Completed daily duties with precision and efficiency.
- Managed time effectively to ensure timely completion of all tasks.
- Resolved customer complaints professionally, adhering to company policy.
Education
Certificate - Pet Groomer Profesional
Columbia Central University
Carolina,P.R09-2023
High School Diploma -
Gilberto Concepción De Gracia
Carolina,P.R06-2022
Skills
- Child supervision
- Customer service and assistance
- Team collaboration and problem solving
- Attention to detail and organization
- Adaptability and flexibility
- Cash register operation and order processing
- Communication skills
- Pet grooming and nail trimming
- punctual
Timeline
Housekeeper
HouseKeeper
12.2023 - 04.2025
Little Caesars
Servicio al Cliente
01.2023 - 11.2023
Certificate - Pet Groomer Profesional
Columbia Central University
High School Diploma -
Gilberto Concepción De Gracia
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