Dorymar Cruz
Fajardo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Banquet Manager
Condado Vanderbilt Hotel
Condado, San Juan
06.2023 - Current
- Enhanced guest satisfaction by efficiently coordinating banquet events and ensuring timely service.
- Streamlined communication between kitchen staff and servers for seamless event execution.
- Managed event setup and breakdown, adhering to strict timelines and maintaining the highest standards of cleanliness.
- Collaborated with sales team to create customized event proposals, resulting in increased bookings.
Banquet Captain
Condado Vanderbilt
06.2022 - 07.2023
- Arranged linens and table settings according to seating plan and event theme.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set schedules for number staff by planning and designating shifts and hours.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Orchestrated positive customer experiences by overseeing every area of operations.
Assistant Program Coordinator
Zulma Rivera
San Juan
02.2023 - 02.2023
- Supported planning and coordination of private weekend party program and associated activities.
- Organized meetings and scheduled events.
- Carried out day-day-day duties accurately and efficiently.
- Served customers and followed outlined steps of service.
Real Estate Broker
Self Employed
01.2020 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Compared properties possessing similar features to determine competitive market prices.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
Banquet Server
Julio Delgado
Condado Vanderbilt Hotel
01.2018 - 05.2022
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Answered guest questions about event plans and food service choices.
- Delivered catered food and supplies to facility for on-time set-up.
- Monitored dietary restrictions and served guests with special needs.
Secretary
Playa Azul Realty
05.2017 - 08.2017
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying and filing documents.
Education
Master Of Business Administration - Project Management
Ana G Méndez
Online Campus08.2024
Bachelor Of Business Administration - Marketing
Universidad Ana G Méndez
Cupey05.2021
Skills
- Bilingual
- Multitasking
- Collaboration
- Conflict Resolution
- Customer Service
- Flexible and Adaptable
- Self-motivated professional
- Microsoft Office
- Organization and Time Management
- Social Skills
Certification
- Licensed Real Estate Broker - December, 2020
- Food Safety Certification- April,2024
Timeline
Assistant Banquet Manager
Condado Vanderbilt Hotel
06.2023 - Current
Assistant Program Coordinator
Zulma Rivera
02.2023 - 02.2023
Banquet Captain
Condado Vanderbilt
06.2022 - 07.2023
Real Estate Broker
Self Employed
01.2020 - Current
Banquet Server
Julio Delgado
01.2018 - 05.2022
Secretary
Playa Azul Realty
05.2017 - 08.2017
Master Of Business Administration - Project Management
Ana G Méndez
Bachelor Of Business Administration - Marketing
Universidad Ana G Méndez