Trained and developed 22 new sales team associates in products, selling techniques and company procedures
Maintained organized, presentable merchandise to drive continuous sales
Customer Service Representative
Kaiser Permanente
01.2018 - 12.2018
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
Maintained 11 customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Overview
7
7
years of professional experience
2
2
Certificates
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Reliable salesperson offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Skills
Cash Handling
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Education
High School Diploma - undefined
Unicoi County High School
Erwin, TN
Certification
Member Institute of Logistics and Transport (MILT)
Accomplishments
Increased productivity [number]% by implementing several process improvements.
Sales - Increased sales by [X%] over a two year period.