Summary
Work History
Education
Skills
Timeline
Generic

Marla Melendez

Cayey

Summary


Offering strong foundation in customer service and eagerness to develop within retail environment. Brings ability to quickly learn product details and operational procedures, adept at handling sales transactions and maintaining organized displays. Ready to use and develop communication and problem-solving skills.

Work History

Retail Store Clerk

Wise Store
06.2013 - 09.2013
  • Improved customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Resolved customer complaints diplomatically by listening attentively, offering solutions, and escalating issues when necessary.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Provided prompt assistance with customer inquiries or concerns, resolving issues professionally.

Education

Certificate of Technical Studies - Nursing

Liberty Technical College
Cayey
05-2014

Skills

  • Fully Billingual (Spanish & English)
  • Responsible
  • Patience and empathy
  • Multitasking
  • Reliability and punctuality
  • Time management capabilities

Timeline

Retail Store Clerk

Wise Store
06.2013 - 09.2013

Certificate of Technical Studies - Nursing

Liberty Technical College
Marla Melendez