Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ediana Berrios Cruz

Trujillo Alto

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Campo Verde
San Juan
02.2025 - Current
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Delivered food orders promptly and courteously.
  • Prepared drinks according to standard recipes.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Host

The Cheesecake Factory
San Juan
12.2022 - 03.2024
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Answered phones promptly to record and confirm reservations.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Cleaned and restocked counter areas
  • Greeted guests upon arrival and provided them with menus.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.

Education

High School Diploma -

Colegio Católico Notre Dame
Caguas
05-2021

Some College (No Degree) - Basic Aesthetics

Neo Esthetique European Institute
San Juan

Skills

  • Team member support
  • Food inspection
  • Positive guest interactions
  • POS operation
  • Menu item recommendation
  • Liquor, wine, and food service
  • Menu memorization
  • Multitasking and organization
  • Table bussing

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Server

Campo Verde
02.2025 - Current

Host

The Cheesecake Factory
12.2022 - 03.2024

High School Diploma -

Colegio Católico Notre Dame

Some College (No Degree) - Basic Aesthetics

Neo Esthetique European Institute

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Ediana Berrios Cruz