Edmarie Figueroa
Social Work
Urb. Lomas De Trujillo, Calle 4 C38. Trujillo Alto,P.R.
Summary
Professional with studies on pharmacy and social work, expert in social engagement, leadership and communication skills. Experience on health insurance claims and handling HIV patients cases.
Overview
2
2
Languages
2
2
Certifications
4
4
years of post-secondary education
8
8
years of professional experience
Work History
COVID-19 Contact Tracing Investigator
Provider Network Solution or Puerto Rico
Guaynabo, Puerto Rico
04.2021 - Current
- Provider Network Solutions of Puerto Rico - Guaynabo, Puerto Rico Interviews possible positive COVID-19 cases to establish the case history.
- Records and establishes the description and timeline of onset of symptoms and interviews case to determine all possibly exposed individuals.
- Helps case develop an appropriate plan which may include referral to another agency or professional.
- Maintains detailed records of cases and assemble these into periodic reports.
- Provide direction and support to overall COVID-19 tracing process.
- Adjust process in line with recommendations from the Department of Health of Puerto Rico and the Centers for Disease Control.
- Explains information and recommendations regarding isolation and quarantine parameters, services available to case, and monitors case for ongoing needs and disease clearance.
- Understanding of when to refer individuals or situations to medical, social, or supervisory resources.
CASE MANAGER
Specialty Pharmacy San Rafael
San Juan, PR
03.2019 - 03.2021
- Coordinated resources from diverse providers for intervention plans.
- Reviewed effectiveness of treatment for HIV and Cancer patients.
- Collaborated with different disciplines to provide cohesive care to patients.
- Assisted patients in receiving high-quality, appropriate care with best possible results.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Verify and track secondary effects od medications and quantity.
- Maintain the patients under programs Innova MD and Abarca Health.
- Post-discharge reconciliations and authorize medication for chronic illness.
PHARMACY TECHNICIAN
Costco Pharmacy
Bayamon, PR
06.2014 - 02.2020
- Refilled medications offered insight into over-the-counter products and verified insurance benefits.
- Prepared and submitted claims to insurance companies for payment.
- Established and updated patient profiles, including lists of medications and insurance details.
- Verified insurance benefits to refill medications and upheld fantastic customer service standards.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
Education
Bachelor of Science - Social Work
METROPOLITAN UNIVERSITY (UMET)
San Juan 08.2016 - 06.2020
Associate degree - Pharmacy Technician
Antilles College Of Health
Skills
Patient advising
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Profesional lincense for Social Work in the Commonwealth of Puerto Rico
Timeline
COVID-19 Contact Tracing Investigator
Provider Network Solution or Puerto Rico
04.2021 - Current
CASE MANAGER
Specialty Pharmacy San Rafael
03.2019 - 03.2021
Bachelor of Science - Social Work
METROPOLITAN UNIVERSITY (UMET)
08.2016 - 06.2020
PHARMACY TECHNICIAN
Costco Pharmacy
06.2014 - 02.2020
Licensed Pharmacy Technician in the Commonwealth of Puerto Rico
Profesional lincense for Social Work in the Commonwealth of Puerto Rico
Associate degree - Pharmacy Technician
Antilles College Of Health
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