Eduardo David Serrano González
Manatí
Summary
Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.
Overview
4
4
years of professional experience
Work History
Dispatcher
Ferreteria Dunas
03.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Enhanced team morale by fostering supportive and collaborative work environment.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Maintenance Contractor
Facilities Wash Inc.
08.2023 - Current
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Improved equipment reliability by conducting thorough preventive maintenance and timely repairs.
- Established strong relationships with clients through consistent communication and responsiveness to their needs.
Landscaping Worker
Amilcar Gonzalez
01.2022 - Current
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Operated landscaping equipment with focus on safety and machine longevity.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Maintained gardening tools by replacing blades and fluids.
Landscaping Worker
Madeline Cordero
01.2021 - Current
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Maintained gardening tools by replacing blades and fluids.
Education
Bachelors of Science and Business Administration - Business Administration in Marketing
Universidad Interamericana De Puerto Rico
12.2023
High School Diploma - undefined
Academia Regional Adventista Del Norte
05.2017
Skills
- Verbal and Written Communication
- Team Collaboration
- Mulching Gardens
- Feedback Acceptance
- Weather Tolerance
- Grounds Maintenance
- Performance Improvement
- Project Deadlines
- Landscape Equipment Operation
- Trimming and Weeding
- Routine Maintenance
- Adaptable and Flexible
- Active listening
- Customer service
- Decision-making
- Service coordination
- Closing tickets
- Team collaboration
- Verbal and written communication
- Training new hires
- Critical thinker
- Workflow prioritization
- Radio communication
- Teamwork and collaboration
Languages
Spanish: Native language
English: C2 Proficient
Timeline
Dispatcher
Ferreteria Dunas
03.2024 - Current
Maintenance Contractor
Facilities Wash Inc.
08.2023 - Current
Landscaping Worker
Amilcar Gonzalez
01.2022 - Current
Landscaping Worker
Madeline Cordero
01.2021 - Current
High School Diploma - undefined
Academia Regional Adventista Del Norte
Bachelors of Science and Business Administration - Business Administration in Marketing
Universidad Interamericana De Puerto Rico
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