Edwin Mathis Pineda
Buckeye,AZ
Summary
Confident psychologist Liaison promoting effective communication, relationship building and time management skills. Offering more than 15 years of calling on prospects and turning them into referral opportunities. Considered driven, talented, smart and a valuable addition to any team.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Correctional Officer COII
Arizona Department Of Corrections
Buckeye, AZ
10.2020 - 10.2022
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints and searches.
- Identified facility openings and designated inmates to housing units.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
Assistant General Manager
Popeye
San Juan , Puerto Rico
08.2018 - 11.2019
- Manage the store sales team to ensure customers receive help in a timely manner Carry out sales and inventory management
- Assist in recruitment, training and employee development
- Inspire and encourage employees to ensure a high level of morale
- Assist customers and solve customer service problems when necessary
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Manager Food
BRAVA ENTERTAINMENT & MANAGEMENT
San Juan, PR
05.2016 - 03.2019
- Develop new process for employee evaluation which resulted in marked performance improvements
- Supported Chief Operating Officer with daily operational functions
- Implemented marketing strategies which resulted in favor growth of customer base
- Integrated service and team management strategies to boost business profits.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Police Officer
TOA BAJA COUNTY POLICE DEPARTMENT
Puerto Rico, US , US
04.2010 - 10.2016
- Led undercover sting operations to target perpetrators of vice crimes.
- Assisted in special investigations and crime prevention programs.
- Gathered necessary information for court appearances and testified as a witness under oath in court.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Apprehended offenders and conducted interviews and interrogations
- Investigated and reported crimes, accidents, offenses and damage to property.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
Sales Representative, Business sales Representative
Loss PreventionCOMPUSA
Bayamón, PR
02.2005 - 02.2009
- Contacted satisfied customers to offer additional services
- Presented latest merchandise to prospective buyers
- Maintained routine communication with clients to assess their overall satisfaction, resolve complaints and promote new offerings
- Used a consultative sales approach to understand and meet customer needs
Education
J.D. - Law Enforcement
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ01.2021
J.D. - Law Enforcement
The Arizona Correctional Officer Training Academy
Arizona City, AZ01.2021
ASSOCIATE oF APPLIED CRIMINAL JUSTICE - Criminalistics And Criminal Science
Israelí Institute of Investigations
Bayamon,P.R.2014
Associate - Criminal Justice
Colegio Universitario De Justicia Criminal De Puerto Rico
Gurabo,P.R.10.2010
Some College (No Degree) - Education of Individuals in Elementary Special Education Programs
Universidad Central De Bayamón
Puerto RicoHIGH SCHOOL DIPLOMA -
High School Dr. Pedro Albizu Campos
Toa Baja P.R.05.2002
Skills
- Risk management (5 years), Inventory Management (3 years), Sales (10 years), Foodservice, training,
- Cash Handling, Food Production, Fast Food, Inventory, Food Service, Management, Scheduling
- Criminal Justice
- Customer service
- Recruitment
- Risk management
- Criminal Investigations
- Conflict resolution skills
- Safety And Security
- Criminal Law Knowledge
Certification
ServSafe Food Protection Manager August 2019 to August 2024 Certificate Number : #18226661
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer.
- Bilingual
Timeline
Correctional Officer COII
Arizona Department Of Corrections
10.2020 - 10.2022
Assistant General Manager
Popeye
08.2018 - 11.2019
Manager Food
BRAVA ENTERTAINMENT & MANAGEMENT
05.2016 - 03.2019
Police Officer
TOA BAJA COUNTY POLICE DEPARTMENT
04.2010 - 10.2016
Sales Representative, Business sales Representative
Loss PreventionCOMPUSA
02.2005 - 02.2009
J.D. - Law Enforcement
Maricopa Community Colleges - Rio Salado Community College
J.D. - Law Enforcement
The Arizona Correctional Officer Training Academy
ASSOCIATE oF APPLIED CRIMINAL JUSTICE - Criminalistics And Criminal Science
Israelí Institute of Investigations
Associate - Criminal Justice
Colegio Universitario De Justicia Criminal De Puerto Rico
Some College (No Degree) - Education of Individuals in Elementary Special Education Programs
Universidad Central De Bayamón
HIGH SCHOOL DIPLOMA -
High School Dr. Pedro Albizu Campos
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