Genesis Diaz Mojica
Caguas
Summary
Proven expertise in patient confidentiality and clinical support, demonstrated through a pivotal role at NeoMed Center, Inc. Excelled in customer service and organizational skills, ensuring efficient operations and patient satisfaction. Achieved seamless integration of patient scheduling and billing, enhancing operational efficiency without compromising privacy.
Overview
6
6
years of professional experience
Work History
NeoMed Center, Inc
Medical Billing And Coding Services
01.2021 - 02.2024
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Registered new patients in electronic medical records prior to appointment scheduling.
Marshalls
Cashier
02.2020 - 12.2020
- Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
- Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
- Processed returns and exchanges promptly while adhering to company guidelines and providing exceptional customer service.
Sizzler
Cashier
03.2018 - 12.2019
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
Education
Associate - Medical Billing And Coding
NUC University
Caguas 03.2021
Skills
- Clinical Support
- Customer Service
- Patient Scheduling
- Strong organizational skills
- Patient Confidentiality Adherence
Languages
Spanish
Native language
English
Proficient
C2
Timeline
NeoMed Center, Inc
Medical Billing And Coding Services
01.2021 - 02.2024
Marshalls
Cashier
02.2020 - 12.2020
Sizzler
Cashier
03.2018 - 12.2019
Associate - Medical Billing And Coding
NUC University
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