Elisa Richards
Frederiksted,USVI
Summary
Dedicated Manager with a strong commitment to continuous improvement and learning within medical field. Demonstrated ownership and initiative while exceeding company expectations through exceptional work ethic. Cultivated productive working relationships and effectively managed team development in fast-paced, deadline-driven environments.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Manager
Church’s Chicken
Frederiksted
08.2025 - 05.2026
- Managed daily operations for busy fast-food restaurant environment.
- Supervised staff to ensure efficient workflow and customer service.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained new employees on food safety and service protocols.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Frozen Department Worker/Cashier
Plaza Extra East
Christiansted
08.2022 - 06.2025
- Maintained frozen food section by stocking, rotating, and organizing products to enhance customer experience.
- Assisted customers by providing product information and addressing concerns to ensure satisfaction.
- Monitored temperature levels in storage and display cases, reporting issues to maintain product quality.
- Ensured proper temperature levels in storage and display cases, and reported any issues to appropriate personnel.
- Greeted customers at checkout and provided assistance to ensure smooth transactions.
- Tabulated total payments at shift's end to maintain accurate cash management.
Cashier/Prep
KFC
Christiansted
08.2022 - 02.2023
- Ensured cleanliness and hygiene in food preparation areas throughout shifts.
- Collaborated with team members to deliver timely service.
- Work collaboratively with team members to ensure efficient service.
- Measured and mixed ingredients to prepare meals while ensuring cleanliness.
Food Preparation Worker
McDonald’s
Kingshill
08.2018 - 08.2019
- Restocked condiments to maintain supply for customer use. to ensure availability for customers while maintaining a clean work environment.
- Restocked condiments while maintaining a clean work environment.
- Operated multiple work stations simultaneously to support team operations.
School To Work
JFL Hospital
USVI
01.2018 - 07.2018
- Assisted employer with organizing files and paperwork in alphabetical order.
- Demonstrated ability to utilize Microsoft Excel for data management tasks.
- Communicating with other staff members on behalf of the CEO.
- Maintained confidentiality when handling sensitive information.
- Assisted my employer with organizing files and paperwork in alphabetical order.
Education
High School Diploma - business management
St.Croix Educational Complex
USVISkills
- Staff supervision
- Employee training
- Operational efficiency
- Quality control
- Customer service
- Financial oversight
- Operational management
- Team management
- Attention to detail
Languages
English
Proficient (C2)
C2
Certification
Certified in business management in SCEC CTEC classes.
Volunteer Experience
JFL Hospital, USVI, School To Work, Assisted my employer with organizing files and paperwork in alphabetical order., Proficiency in using office software such as Microsoft Excel., Communicated with other staff members on behalf of CEO., Maintained confidentiality when handling sensitive information.
Timeline
Manager
Church’s Chicken
08.2025 - 05.2026
Frozen Department Worker/Cashier
Plaza Extra East
08.2022 - 06.2025
Cashier/Prep
KFC
08.2022 - 02.2023
Food Preparation Worker
McDonald’s
08.2018 - 08.2019
School To Work
JFL Hospital
01.2018 - 07.2018
High School Diploma - business management
St.Croix Educational Complex