Elisha S. Gomez Cruz
Humacao
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
5
5
years of professional experience
Work History
Barista
Whyndham Palmas del mar
Humacao
12.2022 - Current
- Expertly crafted an assortment of specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
F&B Server
Fajardo Inn Hotel
Fajardo
03.2021 - 12.2021
- Greeted customers promptly and courteously as they arrived at the restaurant.
- Provided menus, answered questions about menu items, and made recommendations when requested.
- Delivered food to tables, ensured correct food was served to each customer, and checked back with customers to ensure satisfaction.
Student Volunteer
Reserva Natural de Humacao
Humacao
05.2019 - 06.2019
- Provided customer service support to clients in a timely and efficient manner.
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
Education
High School Diploma -
Petra Mercado Bougart
Humacao PR01-2020
Bachelor of Administrative Studies - International Trading Business
Universidad De Puerto Rico
HumacaoSkills
- Team Leadership
- Fluent in Spanish, English
- Basic Sign Language knowledge
- Exceptional customer service
- Marketing
- Business Administration
- Brand Management
- Social Media Marketing
- Technology use
Affiliations
- Business strategist
- Project Creator
- Volunteer
Accomplishments
- Business Development Certification
References
References available upon request.
Timeline
Barista
Whyndham Palmas del mar
12.2022 - Current
F&B Server
Fajardo Inn Hotel
03.2021 - 12.2021
Student Volunteer
Reserva Natural de Humacao
05.2019 - 06.2019
High School Diploma -
Petra Mercado Bougart
Bachelor of Administrative Studies - International Trading Business
Universidad De Puerto Rico
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