Elix X. Figueroa Rivera
Toa Alta
Summary
Fourth-Year undergraduate student currently completing my bachelors degree in Business Administration with a concentration in Marketing. Eager to join a company or agency with excellent opportunities for growth where my early educational background and experience can be used for mutual benefits.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative @ Avianca
GMD Airlines Services
Carolina, Puerto Rico
04.2022 - 07.2024
- CURRENTLY ASSIGNED TO BOARDING PROCESSES (CHECK IN AND GATE AGENT) FOR AVIANCA AIRLINES. HAVE ALSO WORKED ON BOARDING PROCESSES (CHECK IN , GATE AGENT) FOR CHARTER FLIGHT AND AIR CANADA, COPA AIRLINES AND IBERIA AIRLINES.
- MAINTAINED A HIGH LEVEL OF PROFESSIONALISM WHEN DEALING WITH DIFFICULT CUSTOMERS.
Event Production Assistant (Seasonal)
Cube Group (Coffee and chocolate expo)
San Juan , Puerto Rico
04.2024 - 04.2024
- MY RESPONSIBILITIES INCLUDED SETTING UP EQUIPMENT IN THE PRE-PRODUCTION AREA TO FACILITATE EXHIBITOR PROJECT PRESENTATIONS
- I COORDINATED CONFERENCE LOGISTICS WITH PRESENTERS TO GUARANTEE A SEAMLESS EVENT EXPERIENCE.
- MY CONTRIBUTIONS ENSURED A WELL-ORGANIZED AND ENGAGING EVENT FOR BOTH ATTENDEES AND EXHIBITORS.
Assistant Administrator
RV Management and Solutions
San Juan, Puerto Rico
09.2020 - 11.2022
- PERFORMED ADMINISTRATIVE TASKS, INCLUDING BUT NOT LIMITED TO, SENDING AND FILING CORRESPONDENCE. SCHEDULED MEETINGS FOR EMPLOYERS AND SUPPLIERS.
- UPDATE AND ARCHIVE CONFIDENTIAL DOCUMENTS.
Assistant Event Coordinator (Seasonal)
Telemundo Miami
San Juan , Puerto Rico
03.2022 - 03.2022
- I GUIDED DIFFERENT ARTISTS AND MANAGERS ON THE PURPOSE OF RECORDING AND TAKING PHOTOS WITHIN THE ACTIVITY .
- I SERVED AS REPRESENTATIVE OF TELEMUNDO MIAMI FOR THE SIGNING OF THE PHOTOGRAPHY AND INFORMATION RELAYS.
Education
BBA Student - Marketing
Universidad Del Sagrado Corazón
San Juan, Puerto Rico 05-2025
Skills
- Planning
- File Management
- Time management abilities
- Teamwork and Collaboration
- Client documentation
- Professionalism
- Complaint Handling
- Excellent Communication
- Listening Skills
- Multitasking and Organization
Certification
- Emergency Response Plan Certificate
- Safety Management System ATO Certificate
- Customer Service, Sales Process and Shopping Basket Certificate
Languages
Spanish
First Language
English
Proficient (C2)
C2
Portuguese
Elementary (A2)
A2
Timeline
Event Production Assistant (Seasonal)
Cube Group (Coffee and chocolate expo)
04.2024 - 04.2024
Customer Service Representative @ Avianca
GMD Airlines Services
04.2022 - 07.2024
Assistant Event Coordinator (Seasonal)
Telemundo Miami
03.2022 - 03.2022
Assistant Administrator
RV Management and Solutions
09.2020 - 11.2022
BBA Student - Marketing
Universidad Del Sagrado Corazón
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