Elizabeth Betancourt Berríos

Recommendation of oncological regimens and dosage. Clinical evaluation of oncology treatments. Clinical evaluation of physical and mental health treatments. Manage and channel received requests. In charge of email requests and modifications. Search for information in different tools that supports the resolution of the cases. Communication with provider, pharmacy and patient. Administrative work and quality validation of cases. Complete company training for better performance.

Answer incoming phone calls and addressed questions from customers and healthcare providers. Stock, label, and inventory of medication to keep accurate records. Enhance pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging. Calculate dosage, filled prescriptions, and prepared prescription labels with accuracy.

Supervise daily front end operations, ensure smooth workflow and timely completion of tasks. Apply strong leadership talents and problem-solving skills to maintain team efficiency. Guarantee costumer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions. Schedules.