Elizabeth Pérez
Cataño
Summary
Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and excelent customer service. Proficient in developing and applying marketing, prospecting and merchandising strategies to accomplish sales goals. Demonstrated success in building networks and supporting objectives.
Overview
26
26
years of professional experience
Work History
Sales Manager
PR Foam LLC
San Juan , PR
09.2020 - 09.2024
- Drive the business and deliver consistent sales results, achieving a 13% increase in LY sales.
- Ensure a high level of customer service by creating a positive environment that delivers transformational experiences to new and existing customers.
- Perform store operations with agility and accuracy in all processes, with a focus on productivity and operational excellence.
- Embrace new ways of marketing, adjusting to new technology and resources, to improve business results.
Assistant Store Manager
Sears
San Juan, PR
05.1998 - 07.2020
- Responsible for the overall management and performance of the department, as well as store-wide responsibilities. Reached $8M in retail sales, top volume in sales 2009 recognition.
- Reach $8M in retail sales, top volume in sales 2009 recognition.
- Increase business in store sales an average of 5% by enchancing customer service.
- Development and Implementation of Social Networking - Maxima Bonus Program for growth and loyalty of new customers. Successfully generated public relations events for products and services.
- Spoke person for Media Events and Campaigns.
- Leader in Education and coaching for company's culture and mission.
- Several certifications in Driving Sales, Customer Service Excellence, Team Management and Human Relation
Education
BBA - Mass Communication & Adevertising
University of Sacred Heart
Santurce05-1990
Skills
- Retail & Net Sales Support
- Budgeting & Forecasting
- Recruiting & Training
- Team Leadership
Timeline
Sales Manager
PR Foam LLC
09.2020 - 09.2024
Assistant Store Manager
Sears
05.1998 - 07.2020
BBA - Mass Communication & Adevertising
University of Sacred Heart
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