Elsie Guerrero
Ceiba
Summary
Motivated and diligent professional with a strong work ethic, exceptional attention to detail, and a proven track record in delivering outstanding customer service. Seeking a position in cleaning, stocking, or driving to leverage skills and contribute to a productive and efficient workplace. Committed to maintaining high standards of cleanliness, organization, and customer satisfaction. Eager to apply dedication and expertise to make a positive impact in a new role.
Overview
11
11
years of professional experience
Work History
Cashier/Customer Service
7-Eleven
07.2019 - 10.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Handled exchanges or refunds according to company policies, delivering excellent service to dissatisfied customers
Cashier/Customer Service
Walmart Health and Wellness Market 414
06.2014 - 06.2015
- Efficiently stocked shelves with inventory, ensuring products were readily available for customers
- Maintained accurate records of incoming and outgoing merchandise to facilitate efficient inventory management
- Performed quality checks on products to ensure they met company standards before placing them on shelves
- Followed safety protocols while handling heavy equipment and operating machinery in the stockroom area
- Participated in regular team meetings to discuss operational updates, challenges, and opportunities
Education
High School Diploma -
Mid-Florida Tech
Orlando, FLSkills
- Cleaning & Organization
- Stocking & Inventory Management
- Driving & Safety
- Customer Service
- Cash Handling
- Team Collaboration
Additional Information
Willing to travel or relocate if necessary., Fluent in English and Spanish., Possession of a valid driver’s license with a clean driving record (if applicable).
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Cashier/Customer Service
7-Eleven
07.2019 - 10.2025
Cashier/Customer Service
Walmart Health and Wellness Market 414
06.2014 - 06.2015
High School Diploma -
Mid-Florida Tech
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