Emmanuel A Rivera Padilla
Las Piedras
Summary
Dynamic professional with a proven track record at The Home Depot, excelling in data-driven decision-making and relationship building. Leveraged analytical skills to introduce innovative merchandising solutions, boosting sales and customer engagement. Adept at fostering team collaboration, I've mentored staff to achieve peak performance, embodying strategic planning and organizational prowess to exceed employer expectations.
Overview
17
17
years of professional experience
Work History
Merchandising Supervisor
The Home Depot
Carolina, Puerto Rico
02.2008 - Current
- Reduced shrinkage levels through effective loss prevention measures, safeguarding company assets.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
- Ensured adherence to established safety guidelines, maintaining a safe working environment for team members.
- Leveraged technology tools for efficient data tracking and reporting, supporting informed decision-making processes.
Information Specialist
Municipio De Carolina
Carolina, Puerto Rico
08.2013 - Current
- Developed strong client relationships through consistent communication and attentive service.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Master Of Science - Cybersecurity
Universidad Ana G. Mendez
San Juan, Puerto Rico05.2026
Bachelor Of Business Administration - Computer Information Systems
Universidad Ana G. Mendez
Gurabo, Puerto Rico05.2024
Skills
- Data-driven decision-making
- Relationship Building
- Strategic Planning
- Business savvy
- Workforce Planning
- Training and mentoring
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Problem-Solving
- Microsoft Windows and Office
Languages
Spanish
English
Timeline
Information Specialist
Municipio De Carolina
08.2013 - Current
Merchandising Supervisor
The Home Depot
02.2008 - Current
Master Of Science - Cybersecurity
Universidad Ana G. Mendez
Bachelor Of Business Administration - Computer Information Systems
Universidad Ana G. Mendez