ENID ORTIZ
Bayamón
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated customer service representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
23
23
years of professional experience
Work History
Receptionist and Personal Assistant
Otero Martinez LLC.
04.2019 - 05.2024
- Handle routine office duties
- Coordinated meetings
- Handled and distributed incoming/outgoing communications.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Data Entry Clerk
Jose Carrion CHAPTER 13 & 12 TRUSTEE
02.2017 - 03.2019
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
Administrative Assistant
Engineering and Management Group
02.2015 - 01.2017
- Planned, Organized and Managed daily Office Administrations
- Coordinated Conferences, Meetings and Special Events
- Handled and distributed incoming/outgoing communications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Deutsch Financial Services (Citibank Division)
01.2005 - 01.2009
- Planned, Organized and Managed daily Office Administrations
- Coordinated Conferences, Meetings and Special Events
- Handled and distributed incoming/outgoing communications
- Credit approvals based on the company standards regulations
- Handled routine responses to information request from customers.
Receptionist
Freyria & Co. (Consumer products distributor)
01.2001 - 01.2004
- Provided a full range of receptionist and secretarial duties
- Answered, screened and routes incoming phone calls
- Handled and distributed incoming/outgoing communications.
Education
High School Diploma -
Grace Dodge Vocational High School For Girls
Bronx, New York12.1995
Business Administration -
Interamerican University of Bayamon
Bayamon, Puerto Rico12.1999
Skills
- Fully Bilingual
- Basic knowledge in Accounting Process
- Very responsible, dynamic and organized
- Good interpersonal skills
- Basic computer knowledge
- Secretarial and receptionist skills
- Telephone skills
- Time Management
- Organization skills
- Data Entry
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Receptionist and Personal Assistant
Otero Martinez LLC.
04.2019 - 05.2024
Data Entry Clerk
Jose Carrion CHAPTER 13 & 12 TRUSTEE
02.2017 - 03.2019
Administrative Assistant
Engineering and Management Group
02.2015 - 01.2017
Administrative Assistant
Deutsch Financial Services (Citibank Division)
01.2005 - 01.2009
Receptionist
Freyria & Co. (Consumer products distributor)
01.2001 - 01.2004
High School Diploma -
Grace Dodge Vocational High School For Girls
Business Administration -
Interamerican University of Bayamon
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