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Hi, I’m
Enya Vissepó
Caguas
Overview
4
years of professional experience
11
years of post-secondary education
Work History
Global Language System LLC
Spanish Interpreter
09.2024 - Current
Job overview
- Specialized in Spanish consecutive interpretation for immigration detention facilities overseen by the U.S. Homeland Security.
- Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
UnitedHealthCare
Medicare/Medicaid Enrollment Specialist
01.2024 - 08.2024
Job overview
- Explained coverage options to potential policyholders, answering questions or concerns.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
Softek, Inc.
Billing Representative
03.2023 - 01.2024
Job overview
- Reviewed account details to identify non-payments and delayed payments.
- Managed multiple accounts and tracked billing records with billing software, and other digital tools.
Ikon Executive & Staffing Solutions
Contact Center Representative
06.2022 - 03.2023
Job overview
- Addressed client concerns with patience, understanding and adaptability.
- Efficiently prioritized tasks to ensure productivity and excelled in the use of CRM systems.
Casa BACARDÍ
Bilingual Tour Guide
06.2021 - 06.2022
Job overview
- Implemented interactive elements into tours to enhance visitor participation and enjoyment.
- Customized tours to meet specific interests of diverse groups, including school children, historians, and tourists.
Education
University of Puerto RicoSan Juan, Puerto Rico
No Degree from Modern Languages: French And Francophone Studies
08.2022 - Current
University Overview
- Relevant Coursework: Language Acquisition in Early Childhood Development
University of Puerto RicoSan Juan, Puerto Rico
No Degree from Environmental Design (Architectural Studies)
01.2017 - Current
University Overview
- Participant in the School of Architecture's Fashion Show, designed and fabricated a dress made entirely from recycled materials
Purdue UniversityWest Lafayette, Indiana
No Degree from First-Year Engineering
08.2015 - 12.2015
University Overview
- Dean's List at Purdue University (December 2015, May 2016)
Purdue UniversityWest Lafayette
No Degree from Interior Design
08.2016 - 12.2016
University Overview
- Continuing education in French: FR 301
Skills
- Pedagogical skills
- Language acquisition theories
- Real-life context teaching
- Native Spanish fluency
- Pronunciation coaching
- Adaptable teaching style
Certification
- The National Society of Collegiate Scholars Member at Purdue University (2016)
- Participation certification in the Pre-Architecture Workshop, Polytechnic University of Puerto Rico (2016)
- La Société Honoraire de Francais Member (March 2015)
- Certificat d'honneur, Le Grand Concours, Association Américaine des Professeurs de Francais (2013, 2014, 2015)
Activities and Honors
Activities and Honors
- Dean's List at Purdue University (2015, 2016)
- First Honor at Academia Maria Reina (2013, 2014)
- In-person tutoring, Centro Reverenda Ines Figueroa (2013, 2014, 2015)
Software
SketchUp
Revit
Adobe Illustrator
Adobe Photoshop
Microsoft Office
OpenTable
Google Workspace
CRM Systems
Timeline
Spanish Interpreter
Global Language System LLC
09.2024 - Current
Medicare/Medicaid Enrollment Specialist
UnitedHealthCare
01.2024 - 08.2024
Billing Representative
Softek, Inc.
03.2023 - 01.2024
University of Puerto Rico
No Degree from Modern Languages: French And Francophone Studies
08.2022 - Current
Contact Center Representative
Ikon Executive & Staffing Solutions
06.2022 - 03.2023
Bilingual Tour Guide
Casa BACARDÍ
06.2021 - 06.2022
University of Puerto Rico
No Degree from Environmental Design (Architectural Studies)
01.2017 - Current
Purdue University
No Degree from Interior Design
08.2016 - 12.2016
Purdue University
No Degree from First-Year Engineering
08.2015 - 12.2015