Sonia Otero-Aponte
San Juan
Summary
Experience in business administration, purchasing experience, data processing
Overview
34
34
years of professional experience
Work History
Reservation Agent
Aquarius Resorts
06.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Presidente
ESEL Corp.
10.1999 - 10.2020
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans.
Purchaser
Presbiterio De San Juan-Head Start
04.1993 - 08.1999
- Negotiated with suppliers, vendors and other representatives.
- Checked items received against items ordered by verifying receipts.
Data Collection Officer
CICA Collection
02.1991 - 03.1993
- Partnered with credit departments to review accounts for accuracy and potential adjustments, optimizing billing processes.
Data Entry Clerk
Departamento De Hacienda
06.1990 - 01.1991
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Education
Associate of Business Administration - Business Administration
UNE
San Juan, Puerto Rico05.1998
GED -
MBTI/Business Training Institute
San Juan05.1990
Timeline
Reservation Agent
Aquarius Resorts
06.2021 - Current
Presidente
ESEL Corp.
10.1999 - 10.2020
Purchaser
Presbiterio De San Juan-Head Start
04.1993 - 08.1999
Data Collection Officer
CICA Collection
02.1991 - 03.1993
Data Entry Clerk
Departamento De Hacienda
06.1990 - 01.1991
Associate of Business Administration - Business Administration
UNE
GED -
MBTI/Business Training Institute