Esmahiln Pérez
San Juán,PR
Summary
Energetic, positive and motivated worker who's eager to obtain a position where I may contribute to the quality and progress of the company whilst developing the knowledge and experience that I have acquired throughout my working experience with guests and customers.
Overview
4
4
years of post-secondary education
2
2
Languages
Work History
Housekeeping Houseman
NASWA Resort
Laconia, NH
2020.06 - 2020.08
- Assisted guests with questions to satisfy their overall experience.
- Answered calls for general and delivery inquiries.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Usher: Orientation Week
Ana G. Mendez University
San Juan, PR
2017.08 - 2017.08
- Entry registration within a fast-pace environment.
- Distribution of various meals.
- Tour guide and closure of the University campus.
Salesman
Mundo Celular
San Juan, PR
2015.03 - 2015.04
- Assisted customers with general business and specific inquiries regarding the use of and technical difficulties of their cellphones.
- Promotion of discounts, deals and new devices for sale on various social media platforms.
Education
Bachelor of Education - Teaching English As A Second Language (ESL)
Universidad De Puerto Rico
Rio Piedras 2018.08 - Current
Bachelor of Social Science - Psychology
Ana G. Mendez
Cupey 2016.08 - 2018.08
Quote
It is never too late to be what you might have been.
George Eliot
Skills
Bilingüal oracy
Bilingüal Literacy
Customer Service experience
Multitask proficiency
Fast-paced environment efficiency
Residential cleaning
Timeline
Housekeeping Houseman
NASWA Resort
2020.06 - 2020.08
Bachelor of Education - Teaching English As A Second Language (ESL)
Universidad De Puerto Rico
2018.08 - Current
Usher: Orientation Week
Ana G. Mendez University
2017.08 - 2017.08
Bachelor of Social Science - Psychology
Ana G. Mendez
2016.08 - 2018.08
Salesman
Mundo Celular
2015.03 - 2015.04