Eva R Santiago Arzuaga
Comerio
Summary
Dedicated and results-driven Manager with over 20 years of experience in retail operations. Skilled in customer service, payroll control, inventory management, and team leadership.
Proven ability to optimize store performance, drive sales, and enhance customer satisfaction in a fast-paced retail environment.
Overview
25
25
years of professional experience
Work History
Manager
Rainbow Apparel ( Tiendas Marianne)
03.2000 - Current
- Lead daily store operations, ensuring smooth workflow and high customer service standards.
- Lead daily store operations, ensuring smooth workflow and high customer service standards.
- Oversee inventory management, minimizing shrinkage and optimizing stock levels.
- Manage payroll and scheduling to control labor costs while maintaining efficiency.
- Train and mentor employees to enhance performance and foster a strong team culture.
- Implement strategies to improve sales, increase customer retention, and meet corporate goals.
Education
BBA - Business Administration
Interamerican University
Skills
Retail Operations and Management
Customer Service Excellence
Payroll and Budget Control
Inventory & Loss Prevention
Team Leadership and Training
Sales and Profit Growth
Merchandising and Visual Displays
Languages
English
Proficient
C2
Spanish
Proficient
C2
Timeline
Manager
Rainbow Apparel ( Tiendas Marianne)
03.2000 - Current
BBA - Business Administration
Interamerican University