Evelyn Perez
Miami
Summary
Dedicated and empathetic Medical Assisting/Front desk offering 3 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families, and other healthcare professionals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
HCA
06.2024 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Delivered high-quality care to [Type] patients in hospital facility.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Mental Health Technician
Southern Winds Hospital
01.2022 - 01.2024
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Behavioral Therapist
PBBT Behavioral Therapy
06.2019 - 02.2020
- Serve as lead clinician for patients with bipolar, depression, anxiety, and personality disorders through 1- sessions.
- Develop appropriate policies for identification of medically related social and emotional needs of clients.
- Work with parents and teachers to implement consistent behavior therapy techniques.
- Quickly respond to crisis situations when severe mental health and behavioral issues arise.
- Document patient information including service plans, treatment reports and progress notes
- Teach clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Medical Assistant/Front Desk
Hoover Family Medicine
08.2016 - 01.2019
- Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Performed front office functions and conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed routine tests such as urine dip stick, vision and hearing tests Led patients to exam rooms, answered general questions and prepared patients for physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Organized charts, documents and supplies to maintain team efficiency Verified type of radiology procedure prior to exams using the HIPAA guidelines for two identifiers
- Observed and documented patient status and reported patient complaints to the case manager.
Education
Bachelor of Science - Nursing
West Coast University
Miami, FL07.2025
Associate of Science - Nursing
Sacred Heart University
08-2025
Skills
- Charting expertise
- Venipuncture and Phlebotomy
- Inventory and Supply Management
- Data Entry
- HIPAA Compliance
- Communicating with Patient & Families
- Medical Terminology
- Fluent English, & Spanish
- Patient Scheduling
- Quick problem solver
- Parenting Skills Educator
- Family Therapy Aptitude
- American Academy of Psychiatry and Law
Certification
- Certification: Registered Behavioral Therapist
- Online RBT
- Cardiopulmonary Resuscitation Certified
Timeline
Patient Care Technician
HCA
06.2024 - Current
Mental Health Technician
Southern Winds Hospital
01.2022 - 01.2024
Behavioral Therapist
PBBT Behavioral Therapy
06.2019 - 02.2020
Medical Assistant/Front Desk
Hoover Family Medicine
08.2016 - 01.2019
Bachelor of Science - Nursing
West Coast University
Associate of Science - Nursing
Sacred Heart University
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