Fabiola Peralta Martinez
San Juan
Summary
Dynamic and service-oriented professional with a proven track record, adept at multitasking and fostering positive customer experiences. Skilled in menu memorization and team collaboration, I have consistently driven up revenues and enhanced team efficiency. My engaging personality and reliability have cultivated loyal clientele and contributed to continuous workplace improvement. Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Overview
3
3
years of professional experience
Work History
Bartender/Restaurant Waiter/Line Cook
Sabor D' Aqui
07.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Cook's Assistant
El Cuchifrito
05.2023 - 07.2024
- Passionate about learning and committed to continual improvement.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Head Line Chef
Alacena
02.2022 - 05.2023
- Mastered a broad range of cooking techniques, demonstrating versatility and adaptability in meeting diverse customer needs.
- Contributed positively towards workplace morale through active participation in team meetings aimed at continuous improvement.
- Introduced creative daily specials that became popular favorites among patrons, leading to repeat business growth over time.
- Collaborated closely with suppliers to source high-quality ingredients at competitive prices, optimizing profitability without sacrificing quality.
- Managed food preparation processes during high-volume periods while ensuring prompt service delivery without compromising dish quality or presentation standards.
Education
Diploma - Culinary Arts
Nuc University
Carolina, Puerto Rico07-2023
High School Diploma -
Escuela Del Deporte San Juan
San Juan07-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Outgoing personality
- Menu memorization
- Memory retention
- Handling difficult customers
- Service-oriented mindset
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Bartender/Restaurant Waiter/Line Cook
Sabor D' Aqui
07.2024 - Current
Cook's Assistant
El Cuchifrito
05.2023 - 07.2024
Head Line Chef
Alacena
02.2022 - 05.2023
Diploma - Culinary Arts
Nuc University
High School Diploma -
Escuela Del Deporte San Juan
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