Fabrianna Anastasia Cardenas Arieta
International Etiquette & Protocol Consultant
Winter Park
Summary
Professional Summary Certified International Etiquette and Protocol Consultant with over 5 years of experience managing Etiquette and Protocol Programs ranging young ages to adults including International beauty pageants. Strong command of good judgment, finesse and respectful engagement with others. Thrives in challenging, fast-paced environments with a flexible and collaborative working style, outstanding relationship building capability and demonstrated ability to execute.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Protocol Consultant
Art D' élégance et Finesse
Orlando
08.2015 - Current
Programs:
- Young Diplomats – Age 4 to 7
- Little Ambassadors – Age 8 to 12
- Just for teens- Ages 13 to 17
- The Finishing Touch: International Etiquette and Protocol – Adult Program
Recent Courses delivered "Little Ambassadors":
- Miss Puerto Rico Teen: 5 attendants (April 2019)
- Miss Puerto Rico Teen: 11 attendants (August 2018
- Miss Puerto Rico Teen: 8 attendants (November 2016)
- Miss Puerto Rico Teen: 13 attendants (February 2016)
Personalized Training in International Etiquette and Protocol to International Pageants:
- Miss Universe Puerto Rico Gabriela Berrios (2014)
- Miss Universe Puerto Rico Mayra Matos (2009)
Check Out
Women’s Care Specialists
Orlando , FL
11.2016 - 06.2017
- Answered phone and made appointments
- Checked patients out
- Took charts to billing
- In charge of organizing charts in respected areas
- Made follow up appointments and communicated Dr’s instructions
- Charged patients for lab work and/or procedure
- Aware of every position, and act accordingly
- Sent medical records/ subpoenas
- In charge of recall letters
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
- Used Microsoft Word and other software tools to create documents and other communications.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Arts - International Affairs,Anthropology,Communications
Rollins College
Winter Park, Florida 05.2020
Skills
- Core Skills/ Competencies
- Active listening
- Interpersonal skills
- Effective Communication (verbal/written/non verbal)
- Event Planning
- International Etiquette
- Business formalities/Protocol
- Leadership
- Public Relations/Relationship Development
- Cultural intelligence
- Professional Image/ Dress
Accomplishments
- European and International Social Etiquette, Posture, Poise and Deportment, Personal Presentation and Image, Business Development, Marketing Strategy, Public relations, Business Planning
- International Youth Etiquette Certification (Children and Teens)
- International Etiquette & Protocol leader
- Personal Development
- Business Development
- The Finishing Touch – International Etiquette
- Social Etiquette
- Entertaining
- Image and Deportment
- Executive Finishing School
- International Business Etiquette
- Executive Image
- Cross-Cultural Awareness
Certification
International Etiquette and Protocol Academy of London, UK June 2014
International Social Etiquette Certification
Modules:
The Finishing Touch
The Personal Touch
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Check Out
Women’s Care Specialists
11.2016 - 06.2017
Protocol Consultant
Art D' élégance et Finesse
08.2015 - Current
Bachelor of Arts - International Affairs,Anthropology,Communications
Rollins College
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