Faviola Ortiz
Ponce,Puerto Rico
Summary
Organized and service-oriented professional with experience in administrative support, customer service, business management, sales, and client relations. Developed strong communication, organization, time management, and problem-solving skills through entrepreneurial and administrative roles. Currently studying aesthetics with certifications in nail techniques, eyebrow design, and eyelash application, dedicated to enhancing client experiences in the beauty and wellness industry.
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Entrepreneur & Jewelry Business Owner
Founder & Owner
Ponce, PR
04.2020 - Current
- Founded and manage an online jewelry and accessories business.
- Oversaw sales, orders, inventory, and product launches to ensure smooth operational flow and timely delivery.
- Developed engaging social media content and marketing strategies to effectively promote products and elevate brand visibility.
- Delivered exceptional customer service, assisting customers with purchases and addressing product inquiries to enhance customer satisfaction.
- Handle customer communications, payments, and order coordination.
- Enhanced communication and organization skills through daily interactions with customers and team members.
Pipes General Contractor
Administrative Assistant
Ponce , PR
06.2021 - 06.2022
Education
Technical Certificate In Aesthetics - Aesthetics
Northbridge University
Ponce , PR 06.2026 - 10.2026
Medical Studies - Medicine
Universidad Central Del Este
San Pedro De Macorís , RD 09.2023 - 09.2024
Academia Cristo Rey
Ponce , PR Skills
- Sales and Marketing
- Customer Service
- Client Relations
- Business Management
- Organization and Time Management
- Appointment Scheduling
- Effective communication
- Professionalism
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Certification
- Nail Technician Certificate.
- Brow Artist Certificate.
- Lash Artist Certificate.
Affiliations
- Entrepreneurship and Small Business Management
- Beauty and Aesthetics Education
- Customer Service and Client Relations
- Social Media Marketing and Content Creation
- Personal Wellness and Fitness
Timeline
Technical Certificate In Aesthetics - Aesthetics
Northbridge University
06.2026 - 10.2026
Medical Studies - Medicine
Universidad Central Del Este
09.2023 - 09.2024
Pipes General Contractor
Administrative Assistant
06.2021 - 06.2022
Entrepreneur & Jewelry Business Owner
Founder & Owner
04.2020 - Current
Academia Cristo Rey