Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Felix Adriel León Rodríguez

Felix Adriel León Rodríguez

Ceiba

Summary

Dynamic Trainer at Chick-fil-A with a proven track record in team leadership and coaching. Expert in food safety compliance and customer service excellence, I enhance employee performance through targeted training initiatives. Recognized for fostering a positive work environment and driving operational success, I am committed to delivering exceptional results.

Overview

4
4
years of professional experience
2
2
Certification

Work History

Trainer

Chick-fil-A
Humacao
03.2023 - Current
  • Deliver consistent, high-quality training to new team members in front-of-house and back-of-house operations, including food safety, customer service, and brand standards.
  • Coach team members on proper procedures and best practices, promoting operational excellence and adherence to Chick-fil-A’s core values.
  • Assist in the onboarding and orientation process for new hires, ensuring a smooth transition into the team culture.
  • Monitor performance during training shifts, provide constructive feedback, and escalate concerns to leadership when necessary.
  • Support ongoing development by conducting refresher training, cross-training, and skills reinforcement sessions.
  • Maintain training materials, checklists, and certifications to ensure accuracy and compliance with company expectations.
  • Lead by example by consistently demonstrating professionalism, a positive attitude, and outstanding customer service.
  • Collaborate with leadership to identify training needs and implement initiatives that improve employee performance and guest experience.
  • Uphold and reinforce health, safety, and sanitation standards in all work areas.
  • Act as a role model in promoting Chick-fil-A’s mission: 'To glorify God by being a faithful steward of all that is entrusted to us.'

House Cleaner Assistant

Self-Employer
East Side
06.2021 - 01.2023
  • Returned vacant rooms to occupant-ready status by linen washing, dishwashing, vacuuming, dusting, sweeping, mopping and removing trash.
  • Sanitized and cleaned sinks, mirrors.
  • Used polishing skills to leave clean and shiny appearance on surfaces.
  • Moved beds, sofas and small furniture to remove dust and dirt from hard-to-reach areas.
  • Inspected furniture for damage or stains in between guest stays and requested maintenance to address room damage if necessary.
  • Interacted pleasantly with clients when performing duties.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Organized and maintained cleaning supplies stock.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Assisted clients with special requests to ensure satisfaction and comfort.

Construction Volunteer

JW Local Design & Construction
  • Swept, collected and removed debris from work sites to assist in team productivity, minimize safety hazards and maintain orderly work environment.
  • Assisted carpentry teams by completing basic and semi-skilled work.
  • Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
  • Used laser measuring tools to calculate lengths, widths and heights.
  • Safely used drills and other power tools to efficiently complete job tasks.
  • Securely loaded materials, equipment and tools onto trucks for transport to job sites.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Identified safety issues or defective materials and immediately notified foreman for remediation action to improve structure integrity.
  • Organized equipment and gathered important materials in accordance to the task at hand.

Car Washer

Fajardo & Ceiba
  • Worked rapidly with minimal supervision to thoroughly clean exteriors of vehicles.
  • Preserved exterior paint by carefully cleaning cars with proper techniques and solutions.
  • Used scrapers, brushes, cloths, cleaners, disinfectants and hoses to clean and protect exterior of vehicle.
  • Mixed cleaning solutions according to formulas.
  • Applied external sealant or polish to vehicle exteriors.
  • Cleaned wheels and hub caps to protect from deterioration.
  • Rinsed cleaning equipment after use.

Education

Certification / MIG/FLUXCORE Welding -

Central Community College
Fajardo, PR
07-2025

Certification / Industrial Welding -

Central Community College
Fajardo, PR
02-2025

High School Diploma -

Penn Foster Career School
Scranton, PA
01.2022

Certification - Internet Technician Support Specialist

Coursera
Online

Skills

  • Team Leadership & Coaching
  • Customer Service Excellence
  • Welding: MIG, Flux Core (1G–4G, 1F–4F)
  • Food Safety and Sanitation Compliance
  • Cross-Training & Performance Evaluation
  • Fast-Food Operations and POS Systems
  • Friendly & Positive Attitude
  • Problem Solving
  • Analytical
  • Organizational Skills
  • Communication
  • Reliable & Trustworthy
  • Data Management
  • Interior & Exterior Cleaning
  • Hardworking

Certification

MIG / Flux Core Welding Certificate, Central Community College, Fajardo, PR, 07/01/25, Completed 30 contact hours of Fillet and Groove Weld training in all welding positions (Flat, Horizontal, Vertical, Overhead)., Scored 92% in Fillet and 93% in Groove final evaluations., Gained proficiency in GMAW MIG/MAG Flux Core welding with application in structural work.

Languages

  • English, First Language
  • Spanish, Upper Intermediate (B2)

Timeline

Trainer

Chick-fil-A
03.2023 - Current

House Cleaner Assistant

Self-Employer
06.2021 - 01.2023

Construction Volunteer

JW Local Design & Construction

Car Washer

Certification / MIG/FLUXCORE Welding -

Central Community College

Certification / Industrial Welding -

Central Community College

High School Diploma -

Penn Foster Career School

Certification - Internet Technician Support Specialist

Coursera

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Felix Adriel León Rodríguez