Felix O. Cornier Perez
Santa Isabel
Summary
Dynamic F&I Sales Manager with a proven track record at various car dealerships I have worked at, excelling in relationship building and sales strategy development. Achieved significant revenue growth through innovative solutions and exceptional customer service. Bilingual communicator skilled in training and motivating teams to exceed performance goals while fostering lasting client relationships.
Overview
23
23
years of professional experience
Work History
F&I Manager
Pedro Auto Sales
Santa Isabel, Puerto Rico
02.2021 - 02.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
- Evaluated credit applications and provided recommendations for approval or denial based on thorough risk assessments and financial analysis, ensuring responsible lending practices were followed consistently.
- Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
- Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
Sales Manager - F&I
Magic Auto Corp
Ponce, Puerto Rico
09.2013 - 11.2016
- Developed customized financing solutions tailored to each customer''s unique needs, resulting in higher close rates and satisfied clients.
- Evaluated credit applications and provided recommendations for approval or denial based on thorough risk assessments and financial analysis, ensuring responsible lending practices were followed consistently.
- Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Person - F&I Manager
Triangle Honda -Suzuki De Ponce
Ponce, Puerto Rico
10.2001 - 11.2006
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
Education
Finance And Insurance Management Certification - Finances & Insurance Management
Premier Academy
10.2023
Accounting And Finance
Caribbean University
Ponce2010
Non Graduated - Engineering
University of Puerto Rico
Ponce1995
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Client relationship management
- Sales strategy development
- Rapport and relationship building
- Sales coaching
- New business development
- Persuasive negotiations
- Business development and planning
- Bilingual in language
- Training and development
- Excellent communication skills
Timeline
F&I Manager
Pedro Auto Sales
02.2021 - 02.2025
Sales Manager - F&I
Magic Auto Corp
09.2013 - 11.2016
Sales Person - F&I Manager
Triangle Honda -Suzuki De Ponce
10.2001 - 11.2006
Finance And Insurance Management Certification - Finances & Insurance Management
Premier Academy
Accounting And Finance
Caribbean University
Non Graduated - Engineering
University of Puerto Rico