Curso Maestro - Preescolar
Universidad De Puerto Rico - Recinto De Rio Piedras
Rio Piedras
Felix A. Landráu-Romero
Maestro
San Juan
Summary
I leveraged my exceptional customer service and excellent time management skills at Banco Popular De PR. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Education
Grado Asociado - Contabilidad
Ramirez College
Bachillerato - Arte
Universidad Sagrado Corazón
SanturceBachillerato - Mercadeo
Universidad Ana G. Méndez
CupeyWork History
Teller, Área de Hipotecas y otros puestos
Banco Popular de PR - 11 años
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Executed wire transfers, stop payments and account transfers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced customer experience by efficiently processing transactions and addressing inquiries.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Assisted customers with banking needs and inquiries.
- Fostered positive banking experience, helping customers with account management and service selection.
- Referred customers to other banking departments for specialized services.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Maestro de Pre-escolar
Municipio de San Juan - Programa Head Start 18 año
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Established positive communication with parents in daily conversation and formal conferences.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Organized and supervised large and small group activities.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Created safe and nurturing learning environment for preschoolers.
- Helped new preschool children get used to classes by giving one-on-one support.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Timeline
Curso Maestro - Preescolar
Universidad De Puerto Rico - Recinto De Rio Piedras
Grado Asociado - Contabilidad
Ramirez College
Bachillerato - Arte
Universidad Sagrado Corazón
Bachillerato - Mercadeo
Universidad Ana G. Méndez
Teller, Área de Hipotecas y otros puestos
Banco Popular de PR - 11 años
Maestro de Pre-escolar
Municipio de San Juan - Programa Head Start 18 año