Summary
Education
Work History
Skills
Timeline
Volunteer

Felix A. Landráu-Romero

Maestro
San Juan

Summary

I leveraged my exceptional customer service and excellent time management skills at Banco Popular De PR. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Education

Curso Maestro - Preescolar

Universidad De Puerto Rico - Recinto De Rio Piedras
Rio Piedras

Grado Asociado - Contabilidad

Ramirez College

Bachillerato - Arte

Universidad Sagrado Corazón
Santurce

Bachillerato - Mercadeo

Universidad Ana G. Méndez
Cupey

Work History

Teller, Área de Hipotecas y otros puestos

Banco Popular de PR - 11 años
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Executed wire transfers, stop payments and account transfers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced customer experience by efficiently processing transactions and addressing inquiries.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Assisted customers with banking needs and inquiries.
  • Fostered positive banking experience, helping customers with account management and service selection.
  • Referred customers to other banking departments for specialized services.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.

Maestro de Pre-escolar

Municipio de San Juan - Programa Head Start 18 año
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Organized and supervised large and small group activities.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Created safe and nurturing learning environment for preschoolers.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills

Timeline

Curso Maestro - Preescolar

Universidad De Puerto Rico - Recinto De Rio Piedras

Grado Asociado - Contabilidad

Ramirez College

Bachillerato - Arte

Universidad Sagrado Corazón

Bachillerato - Mercadeo

Universidad Ana G. Méndez

Teller, Área de Hipotecas y otros puestos

Banco Popular de PR - 11 años

Maestro de Pre-escolar

Municipio de San Juan - Programa Head Start 18 año

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Felix A. Landráu-RomeroMaestro