Felix A. Lopez Jiminian
Caguas
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in a fast-paced environment to process payments and complete orders. Looking to expand my experience in working with customer service.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Family Business, Los Reforzados
05.2021 - 01.2023
- Maintained clean and organized work environment to maintain customer safety
- Developed strong relationships with customers, establishing trust and loyalty through attentive service
- Demonstrated empathy towards customers during difficult situations while remaining composed under pressure
Study Hall Assistant
Study Hours, Graceland University
08.2022 - 04.2024
- Increased student productivity by maintaining a quiet and focused atmosphere for studying.
- Enforced rules and instructions to maintain discipline.
Desk Assistant
Graceland University
09.2023 - 04.2024
- Greeted guests in with friendliness and professionalism.
Education
Bachelor of Science - Kinesiology (Allied Health/Pre-PT)
Graceland University
Iowa 04.2024
Skills
- Organization
- Communication
- Calm and Professional Under Pressure
- Reception Duties
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Desk Assistant
Graceland University
09.2023 - 04.2024
Study Hall Assistant
Study Hours, Graceland University
08.2022 - 04.2024
Customer Service Assistant
Family Business, Los Reforzados
05.2021 - 01.2023
Bachelor of Science - Kinesiology (Allied Health/Pre-PT)
Graceland University
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