Fenella Vicente Sandoz
Caguas
Summary
Sub-graduate in Civil Engineer aiming to take in part in a CO-OP or internship to gain personal experience, broaden my knowledge, and develop skills that will help my professional and academic career.
Overview
1
1
year of professional experience
Work History
Customer Service
Librería Educativa, PR
06.2022 - 08.2022
- Managed over 50 phone calls and responded to questions to appropriate people.
- Helped increase sales by 10%.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Volunteer
Together Club
08.2021 - 05.2022
- Shake Out 2021. Provided first aid kits to over 15+ groups and educated them on how to use them.
- Mental Health Awareness Week 2021. Participated on campaigns to spread mental health awareness through social media.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Board of Directors
Thomas Alva Edison School
08.2021 - 05.2022
- Part of Board of Directors of the 2022 Senior Class as a Public Speaker.
- Collaborated with 10 other members to seek involvement in policy decisions, fundraising and visibility of organization.
- Engaged in successful and charitable fundraising activities, raising over $2,000.
Education
Bachelor of Science - Civil Engineering
University of Puerto Rico, Mayagüez Campus
Puerto Rico05.2027
High School Diploma -
Thomas Alva Edison School
Caguas, Puerto Rico05.2022
Skills
- PDF Development
- AutoCAD Design
- MS Office
- Calculations and Measurements
- Team Collaboration
- Customer Satisfaction
- Bilingual
Timeline
Customer Service
Librería Educativa, PR
06.2022 - 08.2022
Volunteer
Together Club
08.2021 - 05.2022
Board of Directors
Thomas Alva Edison School
08.2021 - 05.2022
Bachelor of Science - Civil Engineering
University of Puerto Rico, Mayagüez Campus
High School Diploma -
Thomas Alva Edison School
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