Fernando Ferrer
Summary
- Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
- Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Food and Beverage Server
La Pachanga
10.2024 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
Customer Service Representative
Iguana Watersports Inc.
04.2022 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Student Intern
Auffant Recruitment Group, Inc.
02.2022 - 07.2022
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Demonstrated adaptability by learning new software programs and tools quickly, enhancing overall efficiency within the intern role.
- Gathered, organized and input information into digital database.
Education
Bluishness Administration Marketing Management
Universidad De Puerto Rico, Rio Piedras
San Juan, Puerto Rico05-2027
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Active listening
- Decision-making
- Organization and time management
- Critical thinking
- Customer service
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Food and Beverage Server
La Pachanga
10.2024 - Current
Customer Service Representative
Iguana Watersports Inc.
04.2022 - 11.2022
Student Intern
Auffant Recruitment Group, Inc.
02.2022 - 07.2022
Bluishness Administration Marketing Management
Universidad De Puerto Rico, Rio Piedras
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