Fernando Nunez Marreo

Business Analyst | Banco Popular | 2022 – Present

• Conducted in-depth data analysis to identify business trends, opportunities, and areas for improvement across various banking products and services.
• Developed and maintained interactive dashboards and data visualizations using Power BI to communicate key performance indicators and facilitate data-driven strategic discussions.
• Translated business requirements into actionable insights and recommendations, contributing to the optimization of products, processes, and customer experience.
• Proactively identified and proposed solutions to address business challenges and vulnerabilities, ensuring alignment with organizational goals.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
• Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.

Process Analyst | Triple-S | October 2018 – July 2022

• Analyzed and documented existing business processes across multiple departments, identifying inefficiencies and opportunities for streamlining and automation.
• Applied the DMAIC methodology to drive process improvement initiatives, resulting in enhanced operational efficiency and reduced bottlenecks.
• Collaborated closely with internal stakeholders to gather requirements, understand business needs, and ensure proposed solutions met their objectives.
• Facilitated communication and collaboration between business units and technical teams to support the successful implementation of process improvements.
• Applied business process improvement practices to re-engineer methodologies and principles.
• Advised business process improvements based on performance metrics and detailed observations.

• Provided critical visibility into sales and production data through the generation of insightful reports, supporting informed operational decision-making.
• Developed and implemented a data-driven work plan for the meat department, optimizing production based on historical sales patterns.
• Improved team productivity by implementing effective workflow strategies and time management techniques.
• Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
• Analyzed trend data to forecast operational needs and plan next course of action.