Floribel Merced Lopez
Bilingual Virtual Assistant
Colorado Springs,CO
Summary
A bilingual (Spanish & English) Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual ready to help team achieve company goals. Offering 2 years of experience providing quality administrative support to clients.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Virtual Assistant
Freelance
Colorado Springs, CO
06.2021 - Current
- Email marketing and newsletter creations increasing sales by 20%.
- Prepare PowerPoint presentations and ran slide shows remotely for virtual meetings
- Keep extensive contact list updated with new contacts and changes to existing contacts.
- Complete business correspondence, transcription and data entry.
- Manage electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Research topics
- Help with social media post creations
LIBRARY ACQUISITION ASSISTANT
UNIVERSITY OF COLORADO
BOULDER, CO
01.2019 - 01.2021
- Processed 25 shipments of new materials per day, checked accuracy of vendor invoices and made payments
- Performed 30-50 bibliographic records per day in catalogs and copy cataloging material in OCLC.
LIBRARY TECHNICIAN
DOUGLAS COUNTY LIBRARIES
CASTLE ROCK, CO.
01.2018 - 01.2019
- Performed, shelved and maintained organization of all library materials in accordance with branch circulation procedures
- Managed and processed over 50 incoming and outgoing materials.
LEARNING ASSISTANCE SPECIALIST
ANA G. MENDEZ UNIVERSITY SYSTEM
DALLAS, TX
01.2015 - 01.2017
- Worked with over 30 students per day providing general instructions and test-taking skills.
- Developed learning strategies for students and helped academia with Blackboard program.
INSURANCE AGENT
LICENSED, PUERTO RICO
DALLAS, TX
01.2005 - 01.2017
- Managed 50 insurance accounts per day to determine current status of insurance and implemented marketing strategies to retain clients.
Education
Master of Arts - Digital Journalism
Sacred Heart University
San Juan, Puerto Rico 08.2012 - 05.2015
Bachelor of Arts - Education
University of Puerto Rico
San Juan, Puerto Rico 08.1990 - 05.1995
Skills
Bilingual, licensed in Life & Health Ability to communicate, organization, public serviceComputer literate in APPLE and Microsoft, marketing, teamwork and customer service
Documentation and control
Workflow planning
Presentation design
Administrative support
Records management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
One’s own thought is one’s world. What a person thinks is what he becomes.
Maitri Upanishads
Timeline
Virtual Assistant
Freelance
06.2021 - Current
LIBRARY ACQUISITION ASSISTANT
UNIVERSITY OF COLORADO
01.2019 - 01.2021
LIBRARY TECHNICIAN
DOUGLAS COUNTY LIBRARIES
01.2018 - 01.2019
LEARNING ASSISTANCE SPECIALIST
ANA G. MENDEZ UNIVERSITY SYSTEM
01.2015 - 01.2017
Master of Arts - Digital Journalism
Sacred Heart University
08.2012 - 05.2015
INSURANCE AGENT
LICENSED, PUERTO RICO
01.2005 - 01.2017
Bachelor of Arts - Education
University of Puerto Rico
08.1990 - 05.1995