Frances Gonzalez Cardona
PO Box 4988 Aguadilla
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Talented Owner with excellent marketing, customer service and facility oversight skills and more 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Creative Business Owner with exceptional background spent Sales . Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful employees.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Owner- Love It Shoe Boutique
Self Employed
Aguadilla
12.2013 - 05.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Medical Biller and Coder
Private Office- Dr. Luis H Rivera Carpio
Aguadilla
07.2009 - 07.2013
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
Medical Sales Representative
Abbott
San Juan
04.2003 - 06.2009
- Generated revenue by liaising between doctors and companies to sell products.
- Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
- Prepared and delivered product presentations and answered questions about Product or Service to increase sales.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff, and clinical center personnel.
- Penetrated new territories, successfully establishing relationships with Number accounts within Timeframe.
- Conducted market research to collect information and insights about target market.
- Exceeded sales goals, increased revenue and facilitated sales.
- Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
- Networked at events and by phone to expand business profits and revenues.
Education
Bachelor Of Business Administration - Marketing
Universidad De Puerto Rico Recinto De Mayaguez
Mayaguez, Puerto RicoSkills
- Executive Leadership
- Employee Motivation and Performance
- Effective Communicator and Public Speaker
- Strategic Planning
- Leadership and People Development
- Marketing Tactics
- Photographic Editing
- Sales Growth
- Approachable and Outgoing
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Owner- Love It Shoe Boutique
Self Employed
12.2013 - 05.2020
Medical Biller and Coder
Private Office- Dr. Luis H Rivera Carpio
07.2009 - 07.2013
Medical Sales Representative
Abbott
04.2003 - 06.2009
Bachelor Of Business Administration - Marketing
Universidad De Puerto Rico Recinto De Mayaguez
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