Franches Urbina Jimenez
Saint Cloud
Summary
Accomplished and results-driven Sales Specialist with over 18 years of experience in wholesale fuel sales and home improvement industries. Skilled in customer relationship management, contract negotiation, team supervision, and market analysis. Proven success in driving revenue growth, managing large accounts, and leading cross-functional teams to exceed sales goals. Fluent in both English and Spanish with a strong focus on service excellence and long-term client partnerships.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pro Services Specialist
Lowe's
Orlando, FL
03.2018 - Current
- Deliver personalized service to professional clients, including contractors and business owners.
- Provide expert product recommendations, ensuring customers receive the right tools and materials.
- Process and manage Pro orders efficiently to meet customer expectations and sales targets.
- Serve as a liaison between Pro customers and store departments to coordinate large-scale projects.
- Build lasting relationships to promote repeat business and loyalty.
- Recognized multiple times as top regional and company-wide performer.
Manager Fuel Sales Representative
Bita's Fuel Corp.
Carolina, PR
01.2006 - 07.2015
- Oversaw daily operations and managed a portfolio of wholesale fuel clients across Puerto Rico.
- Developed sales strategies that expanded market share and increased company revenue.
- Supervised and trained sales and administrative teams to deliver consistent performance.
- Negotiated contracts and pricing agreements with commercial clients and suppliers.
- Monitored fuel pricing, logistics, and inventory to ensure timely and cost-efficient deliveries.
- Ensured compliance with all safety, environmental, and legal regulations related to fuel distribution.
- Maintained strong supplier relationships during volatile market periods to ensure uninterrupted service.
Education
Associate Degree - Sales, Merchandising & Marketing
Sistema Universitario Ana G. Mendez - Universidad del Turabo
Gurabo, PR01.2005
Business Administration
Universidad de Puerto Rico
Bayamon, PR01.2003
Skills
Real State License of Florida
Languages
Spanish: Native / Bilingual
English: Professional Working Proficiency
Accomplishments
- Recognized repeatedly at Lowe's as a top sales performer regionally and company-wide.
Certification
Medical billings and coding
Timeline
Pro Services Specialist
Lowe's
03.2018 - Current
Manager Fuel Sales Representative
Bita's Fuel Corp.
01.2006 - 07.2015
Associate Degree - Sales, Merchandising & Marketing
Sistema Universitario Ana G. Mendez - Universidad del Turabo
Business Administration
Universidad de Puerto Rico