Franklin Silvestre
Toa Baja,PR
Summary
Encouraging assistant supervisor and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Assistant Supervisor
Cold Spring Brewing Co
Cold Spring
07.2019 - 05.2022
- Monitored employee performance and developed improvement plans
- Submitted documentation and reports to upper management
- Assist Production Supervisor with daily plant operations
- Fill in for Production Supervisor when absent
- Assist Line Leads in set-up, changeover and troubleshooting/problem solving of machine issues
- Update and print changeover sheets used on spectrum/Contour changeovers
- Facilitate and document all training for new hires, 30,60,90 day and annual reviews
- Track and update the yield loss tracker
- Review and sign off on daily quality forms
- Review and file daily downtime, waste tracking and completed LPN documents
- Print and assign weekly /monthly cleaning PM’s and record in MP2
- Attends and provides training on new processes and equipment. This may include self study
- Acts as liaison for production processes for customer and vendor visits
- Assist in duties related to general plant operations
- Performs all other duties as assigned
- Tracked department resources and expenses
- Recommended changes to policies and procedures to maximize team efficiency and productivity
- Maintained safety records and accident reports for human resources
- Coordinated with day shift supervisor to balance staffing as workloads changed
- Designed modern employee recognition program which boosted productivity and improved morale
- Identified and communicated customer needs to supply chain capacity and quality teams
- Set aggressive targets for employees to drive company success and strengthen motivation
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Production Lead
Cold Spring Brewing Co
Cold Spring
01.2018 - 07.2019
- Identified and corrected defects to bring completed products in line with tolerances
- Monitors activities in area of responsibility at all times during shift
- Trains and leads, as well as communicates effectively with all co-workers
- Works to minimize changeover time
- Ensures that every detail and specification of each product is met
- Assists in implementing directives of management with assigned workforce
- Assist managers in documentation and record keeping for area assigned
- Performs appropriate tests on product and processes
- Keeps track of assigned inventory and notifies warehouse when low
- Is responsible for maintaining proper sanitation, keeping track of what chemicals are used and in what concentration
- Helps to evaluate and make suggestions for the continuous improvement of processes in area of responsibility
- Must learn and apply new processes and procedures in area of responsibility
- Ensures all equipment is maintained and working properly at peak efficiency
- Performs all other duties as assigned or required by the supervisor/customer
- Adhere to and comply with Good Manufacturing Practices as outlined in Employee Handbook
- Perform all aspects of position to highest quality
- Report any non-conformance to Supervisor immediately
- Know all quality standards and expectations of position and if not sure, ask supervisor before continuing
- Know all safety requirements of position prior to starting any job
- Follow all safety rules and procedures established by the company
- Take personal responsibility for own safety and fellow employees, correcting and/or assisting in the correction of any safety hazard identified
- Use all company resources in the most efficient manner, using best practice conservation of these resources per company policy and Good Manufacturing Practices as outlined in Employee Handbook
- Report any waste or poor conservation practices to your immediate Supervisor
- Continuously looking for improved practices and processes in your position, and contributing these ideas to your immediate supervisor
- Arrive on time and at work station fully ready to work with proper attire, at start of shift and throughout entire shift
- Prompt return from any and all break periods
- Meet all productivity standards established for position
- Treat all employees and visitors with respect and consideration
- Display loyalty and enthusiasm for this position and the company, both at work and in the community
- Willingly help out in all areas of the operation, taking the initiative to help others with work loads
- Accept changing conditions and situations in work responsibilities. Deal with frustration and anger in a mature professional manner
Machine Operator
Cold Spring Brewing Co
Cold Spring
06.2017 - 12.2017
- Maximized productivity by keeping detailed production records and identifying hold-ups
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands
- Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations
- Maintained good maintenance practices on machines and within work area, complying with company and OSHA safety rules and regulations
Assistant Manager
Authority Collision
Bayamon
04.2014 - 10.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Monitored the workshop work flow for employees
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- Driving all cars from the customers places to the company
- Mixing up the paint for cars
- Picking up the orders from the warehouse
Assistant Store Manager
Silvestre Distributors
San Juan
01.2006 - 12.2011
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs
- Assigned employees to specific duties to best meet the needs of the store
- Give good service for all customers are satisfied
- Receiving all the merchandise and organizing it at the warehouse
- Traveling to our distributors warehouse out of Puerto Rico to make the orders
- Interviewed and work closely with vendors to acquire and develop desired products
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Assisted Manager in interview process of prospective employees and provided feedback
Production Manager
Cold Spring Brewing
07.2022 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Implemented quality control system to review products against technical specifications and corporate standards.
- Enforced health and safety protocols to promote safe working environment.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Established preventive maintenance schedule for production equipment, minimizing unplanned downtime.
Education
Odontology Degree(not Finished) - Odontology
Universidad Central Del Este
San Pedro De Macoris, Dominican RepublicSkills
- Employee motivation and discipline
- Expense tracking
- Process improvements
- Training and development
- Team leadership
- Creative merchandising
- Data collection and analysis
- Staff training
- Troubleshooting and diagnostics
- Customer service-oriented
- Retail sales professional
- 6 years in purchasing
- Vendor relations
- Inventory control
- Excellent communication skills
- Reliable and punctual
- Creative
- Exceptional interpersonal communication
- Effective problem solver
- Microsoft Outlook, Word and Excel
- Customer-focused
- Fluent in English and Spanish
- Material handling
- Hard working and self-motivated
- Able to lift up to 75 lbs
- Able to learn quickly
- Follows procedures
Timeline
Production Manager
Cold Spring Brewing
07.2022 - Current
Assistant Supervisor
Cold Spring Brewing Co
07.2019 - 05.2022
Production Lead
Cold Spring Brewing Co
01.2018 - 07.2019
Machine Operator
Cold Spring Brewing Co
06.2017 - 12.2017
Assistant Manager
Authority Collision
04.2014 - 10.2014
Assistant Store Manager
Silvestre Distributors
01.2006 - 12.2011
Odontology Degree(not Finished) - Odontology
Universidad Central Del Este
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