Experienced Information Systems Specialist with 7+ years in designing and maintaining secure, high-performance technology environments. Skilled in IT infrastructure management, technical documentation, and cloud systems administration in hybrid settings. Proven track record of improving operational efficiency and driving innovation through strategic technology implementations. Committed to continuous improvement and technical excellence, ensuring organizations succeed in evolving IT landscapes while maintaining compliance and security standards. Bilingual proficiency in English and Spanish enhances communication and collaboration across diverse teams.
• Automated user provisioning workflows using Kaseya BMS, reducing onboarding time by 50%.
• Designed and implemented shared folder architecture and RDP access for 300+ users across 10+ departments.
• Migrated critical endpoint policies to Microsoft Intune, improving compliance and remote control access.
I’m an Information Systems Specialist with a passion for infrastructure, cloud technologies, and solving complex IT challenges. I hold a master’s degree in IT and have hands-on experience managing servers, configuring networks, implementing virtualization, and supporting hybrid cloud environments, especially on Azure. My goal is to grow into a senior role where I can design and optimize scalable IT solutions that make a real difference in business operations. I enjoy working behind the scenes to ensure systems run smoothly, securely, and efficiently. I’m always learning, whether it’s through certifications, projects, or diving into new tools that help improve infrastructure reliability and performance. My work ethic is rooted in responsibility, consistency, and a deep commitment to quality.