Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriel Rivera Santiago

Puerto Rico

Summary

Dedicated customer service and sales professional knowledgeable about different cannabis products as well as maintaining full compliance with state regulations. Fast learner with hunger and goals to keep improving and learning as much as possible while teaching and helping others with the knowledge I already have.

Overview

2
2
years of professional experience

Work History

Budtender/Assistant Manager of Operations

Sabia Collective
02.2022 - Current
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences with extensive cannabis knowledge and education.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
  • Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
  • Ensured compliance with state regulations by verifying customer identification.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.

Purchase Order Management

KindCure Cultivation
10.2022 - Current
  • Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
  • Worked extensively with our cultivation's vault inventory compliance such as labeling, comparing received physical quantity with system entry quantity and ensuring proper storage and handling of products to maintain optimum quality.
  • Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.

Education

Bachelor of Science - Mechanical Engineering

Polytechnic University of San Juan
San Juan, Puerto Rico

High School Diploma -

Carvin School, Inc
Carolina, Puerto Rico
05.2018

Skills

  • Regulatory Compliance
  • Bilingual
  • Inventory management
  • Product knowledge
  • Adaptability and flexibility
  • Team collaboration
  • Customer service excellence
  • Cash Handling
  • Goal-Driven
  • Fast learner

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Purchase Order Management

KindCure Cultivation
10.2022 - Current

Budtender/Assistant Manager of Operations

Sabia Collective
02.2022 - Current

Bachelor of Science - Mechanical Engineering

Polytechnic University of San Juan

High School Diploma -

Carvin School, Inc

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Gabriel Rivera Santiago