GABRIELA C. BONILLA RIVERA
Killeen,Texas
Summary
Results-oriented Customer Service Professional experienced in retail operations, team supervision, and community leadership. Drove sales growth and enhanced customer experiences through effective purchasing strategies and staff training. Bilingual in English and Spanish, facilitating engagement across diverse communities.
Overview
2
2
Languages
14
14
years of post-secondary education
13
13
years of professional experience
Work History
Treasury & Advancement Assistant
Gloriosa Tropa 685 – IBPN
01.2014 - Current
- Supported fundraising initiatives and financial support activities to enhance donor engagement.
- Coordinated fundraising events to enhance community engagement and support programs.
- Assisted in preparing grant proposals to secure funding for organizational initiatives.
- Collaborated with leadership teams to monitor participant development and achievements, ensuring alignment with organizational goals.
Purchasing Manager / Supervisor
Farmacia Vargas
San Juan, PR
01.2019 - 07.2026
- Supervised daily retail operations to enhance customer service quality.
- Managed purchasing processes and inventory control to optimize vendor relationships.
- Supported sales growth through strategic product management and targeted merchandising efforts.
- Train and assist team members in operational procedures and customer engagement.
Teacher Assistant
Preschool Paraíso Infantil de Puerto Nuevo
01.2014 - 01.2021
- Facilitated classroom instruction and supervised students to enhance engagement.
- Assisted with educational activities, meal service, and outdoor programs to promote student participation.
- Maintained a safe and positive learning environment to foster student well-being.
University Leader, Summer Workshop
Department of Natural and Environmental Resources
01.2017 - 01.2019
- Led and supervised educational workshops for groups of children ages 7–15, fostering engagement and learning.
- Coordinated activities promoting environmental awareness and understanding of natural resources, enhancing participants' knowledge.
- Led environmental policy development initiatives within the department.
- Collaborated with stakeholders on natural resource management strategies.
- Directed team efforts in regulatory compliance and environmental assessments.
Seasonal Sales Associate
Party City
08.2018 - 10.2018
- Guided customers in product selection to enhance shopping experience.
- Organized sales floor and presented inventory to attract customers and drive sales.
- Processed transactions accurately at cash registers to ensure efficient checkout.
Education
Bachelor of Arts - Criminal Justice, Concentration in Public Safety
Ana G. Méndez University
CupeyHigh School Diploma -
Academia Bautista de Puerto Nuevo
San Juan, Puerto Rico 08.2002 - 01.2017
Skills
- Educational support
- Team leadership
- Client relations
- Problem solving
- Inventory management
- Retail Operations
- Microsoft Word & PowerPoint
- Bilingual: English & Spanish
- Interpersonal communication
- Photography Skills
Languages
Spanish
First Language
English
Intermediate (B1)
B1
Leadership And Volunteer Experience
- Scoutmaster, Gloriosa Tropa 685-G, First Baptist Church of Puerto Nuevo
- Volunteer, Department of Natural and Environmental Resources Summer Workshop, 2014-2019
- Volunteer, International Coastal Cleanup with Scuba Dogs, 2016-Present
References
References available upon request.
Timeline
Purchasing Manager / Supervisor
Farmacia Vargas
01.2019 - 07.2026
Seasonal Sales Associate
Party City
08.2018 - 10.2018
University Leader, Summer Workshop
Department of Natural and Environmental Resources
01.2017 - 01.2019
Treasury & Advancement Assistant
Gloriosa Tropa 685 – IBPN
01.2014 - Current
Teacher Assistant
Preschool Paraíso Infantil de Puerto Nuevo
01.2014 - 01.2021
High School Diploma -
Academia Bautista de Puerto Nuevo
08.2002 - 01.2017
Bachelor of Arts - Criminal Justice, Concentration in Public Safety
Ana G. Méndez University