Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Lorenzo

San Juan

Summary

Versatile professional with a robust background in psychology, research, and administrative support. Excels in high-pressure environments, managing complex tasks efficiently and accurately. Skilled in producing detailed and precise documentation to ensure clarity and adherence to standards. Committed to leveraging expertise to deliver impactful solutions and contribute meaningfully to organizational goals.

Work History

Host

The Cheesecake Factory
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Mental Health Technician

First Hospital Panamericano
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Managed crisis situations by utilizing de-escalation techniques and ensuring a safe environment for patients and staff

Book Editing

Eyeglass Publishing LLC
  • Understood author's artistic vision and maintained alignment with vision throughout editing process.
  • Provided remote support to users experiencing technical difficulties, expediting issue resolution times substantially.

Secretary Assistant

Tomassini Law Office
  • Supported office operations by organizing files, maintaining records, scheduling appointments and ensuring an efficient workflow.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.

Psychology Researcher

UPRRP
  • Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
  • Managed multiple projects and deadlines simultaneously, showcasing strong organizational and time-management abilities

Education

Bachelor of Arts - Psychology

University of Puerto Rico Rio Piedras
San Juan, PR
05.2024

Skills

  • Microsoft Office Suite
  • Technology Literacy
  • Fast Learner
  • Problem-Solving
  • Adaptable
  • Multitasker
  • Communication
  • Project Management
  • Team Collaboration

Languages

Spanish
Native language
English
Proficient
C2
German
Intermediate
B1

Timeline

Host

The Cheesecake Factory

Mental Health Technician

First Hospital Panamericano

Book Editing

Eyeglass Publishing LLC

Secretary Assistant

Tomassini Law Office

Psychology Researcher

UPRRP

Bachelor of Arts - Psychology

University of Puerto Rico Rio Piedras
Gabriela Lorenzo