Gabriela Pietri Ramos
Toa Alta
Summary
Dynamic professional with extensive experience as a Lead Cashier , excelling in customer service and team collaboration. Proven ability to enhance team performance and resolve conflicts effectively. Skilled in language translation and cultural awareness, delivering exceptional support to diverse clients while maintaining high standards of service.
Overview
3
3
years of professional experience
Work History
Lead Cashier
Burlington
Bayamon
02.2024 - Current
- Monitored team performance on an ongoing basis to ensure adherence to standards.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Addressed customer complaints promptly while remaining professional in challenging situations.
Home Tutor
Self Employed
Bayamon
01.2022 - Current
- Maintained up-to-date knowledge of curriculum changes and educational practices to provide current and effective tutoring.
- Developed assignments for pupils to apply learning.
- Utilized online platforms and resources to conduct virtual tutoring sessions.
Translator
Language System
Caguas
06.2023 - 10.2024
- Reviewed source documents prior to translation to ensure clarity and understanding of the content.
- Assisted non-English speaking clients with communication issues.
- Traveled with or guided tourists who speak another language to appreciate context and culture of foreign setting.
Education
Bachelor of Arts - Modern Languages
University of Puerto Rico, Rio Piedras
San Juan, Puerto Rico05-2025
Skills
- Language translation
- Cultural awareness
- Editing content
- Customer service
- Team collaboration
- Conflict resolution
- Organizational skills
- Training & Development
Languages
Spanish
First Language
English
Advanced (C1)
C1
Italian
Intermediate (B1)
B1
Portuguese
Intermediate (B1)
B1
Timeline
Lead Cashier
Burlington
02.2024 - Current
Translator
Language System
06.2023 - 10.2024
Home Tutor
Self Employed
01.2022 - Current
Bachelor of Arts - Modern Languages
University of Puerto Rico, Rio Piedras
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