Gabriela Michelle Centeno - Cruz
Psycholigist
Yauco,Puerto Rico
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Manager /Bartender Supervisor
Lolita's Bar and Tapas
08.2019 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Perform restaurant budget and other administrative tasks including personnel shifts organization, coordination with vendors.
Customer Service /Store Manager
Resort Wear Puerto Rico
03.2021 - 05.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Collaborated with marketing department to launch and manage promotional activities and campaigns.
Tutor
A4U Tutorial Center
02.2016 - 09.2017
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
Education
BBA - Psychology
Pontificia Universidad Catolica
Ponce, Puerto Rico12.2023
High School Diploma -
Colegio Santísimo Rosario
Yauco, Puerto Rico06.2016
Skills
- Bilingual Spanish and English (proficient)
- Under pressure experience on customer service
- Computer savvy
- Microsoft office knowledge ( Word, excel, Power point, teams)
Timeline
Customer Service /Store Manager
Resort Wear Puerto Rico
03.2021 - 05.2022
Manager /Bartender Supervisor
Lolita's Bar and Tapas
08.2019 - Current
Tutor
A4U Tutorial Center
02.2016 - 09.2017
BBA - Psychology
Pontificia Universidad Catolica
High School Diploma -
Colegio Santísimo Rosario
Similar Profiles
JAVIER A. BUSQUETSJAVIER A. BUSQUETS
Asistente De Gerente at Lolita's Bar & TapasAsistente De Gerente at Lolita's Bar & Tapas
Anisa BegredjAnisa Begredj
Team Member at Cha Cha Cha Restaurant & Tapas BarTeam Member at Cha Cha Cha Restaurant & Tapas Bar
Lizette CarrilloLizette Carrillo
Bartender at Savor Tapas BarBartender at Savor Tapas Bar