Gastón Becerril
Carolina
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Señor Frogs Puerto Rico
11.2023 - 06.2024
Restaurant Manager
Rock & Tequila, Cielindo
02.2022 - 07.2023
Co-Founder/Operator
Restaurant Caprese
03.2021 - 03.2022
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
Restaurant Manager
Señor Frogs
05.2018 - 10.2020
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Entertainment Manager
Sandos Playacar
10.2015 - 06.2017
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Partnered across departments to run smooth, professional events and activities.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
Entertainment Staff Member
Carnival Cruise Lines
01.2013 - 06.2013
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
Bachelor - Sustainable Tourism And Hotel Management
Universidad Del Caribe
Cancun , Mx07.2012
Skills
- Hiring and Staffing
- Staff Management
- Business Planning
- Customer Relations
- Investor Relations
- Client Service
- Business Development
- Verbal and Written Communication
- Profit and Loss
- Operations Management
- Results Orientation
- Effective Communicator and Public Speaker
- People and Culture
- Industry Expertise
Languages
English
Bilingual or Proficient (C2)
Timeline
Restaurant Manager
Señor Frogs Puerto Rico
11.2023 - 06.2024
Restaurant Manager
Rock & Tequila, Cielindo
02.2022 - 07.2023
Co-Founder/Operator
Restaurant Caprese
03.2021 - 03.2022
Restaurant Manager
Señor Frogs
05.2018 - 10.2020
Entertainment Manager
Sandos Playacar
10.2015 - 06.2017
Entertainment Staff Member
Carnival Cruise Lines
01.2013 - 06.2013
Bachelor - Sustainable Tourism And Hotel Management
Universidad Del Caribe
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