Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

GENESIS N. MALDONADO RAMOS

VEGA ALTA

Summary

Biology student looking for opportunities to combine my scientific interest with over 5 years of experience in customer service, where I have developed skills in effective communication, problem solving and attention to detail. As a military spouse, I have experience in adapting quickly to new environments, collaborate with diverse communities and manage responsibilities

multiple. Committed to contribute to missions government involving research, resource management natural or community service.

Overview

6
6
years of professional experience

Work History

Federal Work-Study Program

Central University of Bayamon
08.2024 - Current

• 20 hours per week/ $10.50 per hour

• Assisted students with completing FAFSA applications. Responded to phone inquires and provided detailed information. Facilitated the submission of required documents.

Customer Service Cashier

OPTIMA HEALTH PHARMACY
10.2021 - 12.2021
  • 25 hours per week/ $8.50 per hour
  • Customer service, cashier and organize merchandise

Customer Service Representative

TELEMEDIK- TRIPLE S
07.2021 - 11.2021
  • 30 hours per week/ $8.50 per hour
  • Customer service, answer calls from policyholders, advise them on questions, receive calls from providers and process pre-authorizations for medical procedures

Customer Service Cashier

SUPERMERCADOS MR. SPECIAL
10.2020 - 05.2021
  • 25-35 hours per week/ $7.25 per hour
  • Cashier, organize and distribute merchandise

Customer Service Representative

CHURCH’S CHICKEN
06.2020 - 10.2020
  • 25-30 hours per week/ $7.25 per hour
  • Customer service, food preparation, cleaning of the premises, cashier, among others

Administrative Assistant

MENDEZ RIVERA LAW OFFICES, PSC
02.2019 - 05.2019
  • Practice
  • Management and transcription of legal documents, file control, filing of cases and documents in the Unified Case Management and Administration System (SUMAC); customer service; management of Excel and Word programs

Education

Bachelor Of Science (Concentration In Biology) -

CENTRAL UNIVERSITY OF BAYAMON
Bayamon

Diplomas - General Program, Business Administration

LADISLAO MARTÍNEZ OTERO HIGH SCHOOL
Vega Alta
05.2019

Skills

    Effective communication, teamwork, leadership, problem solving, computer skills, knowledge of scientific laboratories

Awards

Honor Roll: (2019), Project: (2018), Language Festival: (2018), Achievement Day: (2017-2019), Cell Display: Third Place (2016), Science Fair: First Place (2013)

Languages

Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Federal Work-Study Program

Central University of Bayamon
08.2024 - Current

Customer Service Cashier

OPTIMA HEALTH PHARMACY
10.2021 - 12.2021

Customer Service Representative

TELEMEDIK- TRIPLE S
07.2021 - 11.2021

Customer Service Cashier

SUPERMERCADOS MR. SPECIAL
10.2020 - 05.2021

Customer Service Representative

CHURCH’S CHICKEN
06.2020 - 10.2020

Administrative Assistant

MENDEZ RIVERA LAW OFFICES, PSC
02.2019 - 05.2019

Diplomas - General Program, Business Administration

LADISLAO MARTÍNEZ OTERO HIGH SCHOOL

Bachelor Of Science (Concentration In Biology) -

CENTRAL UNIVERSITY OF BAYAMON
GENESIS N. MALDONADO RAMOS