Ramon Rodriguez
Miami
Overview
42
42
years of professional experience
Work History
Security Officer
OSES
01.2025 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Supervisor
AAA Copper Transportation
02.1983 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Educated staff on organizational mission and goals to help employees achieve success.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami Dade06-1980
Languages
Spanish
Full Professional
Timeline
Security Officer
OSES
01.2025 - Current
Supervisor
AAA Copper Transportation
02.1983 - 09.2023
Associate of Arts - Business Administration
Miami Dade College
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