Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Geraldine Fernández

Carolina

Summary

Dynamic Communications Analyst with a proven track record at BOLD, excelling in project management and public relations. Recognized for enhancing operational efficiency and fostering strong client relationships. Skilled in media production and adept at engaging diverse audiences, driving impactful strategies that elevate organizational visibility and success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Communications Coordinator-Analyst

BOLD
Guaynabo
01.2024 - 03.2025
  • I was in charge of creating the monthly Global Newsletter for five countries.
  • Gathered information, created digital content, came up with special features. And proofread the newsletter for roughly fifteen hundred employees.
  • I oversaw and maintained the internal website daily.
  • I had a meeting with the sources of every geo monthly to share the plan for each month, bounce ideas for the already determined content, which I put together at the beginning of the year.
  • Analyzed customer feedback data from surveys or focus groups to identify areas of improvement in messaging strategy.
  • Developed and implemented communications plans for internal stakeholders.
  • Conducted presentations to raise awareness and encourage donations to organization.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Ensured compliance with all relevant regulatory requirements relating to communications activities.
  • Worked with development department to coordinate efforts for volunteer and donor cultivation.
  • Collaborated with team to promote, plan and organize communication materials.
  • Produced reports on progress towards key objectives related to communications initiatives.
  • Managed multiple projects and tasks simultaneously, while managing employee expectations.
  • Generated ideas for creative campaigns that drive brand awareness and engagement.
  • Researched competitive landscape to understand their communications strategies and tactics.
  • Collaborated with internal teams on design concepts for digital assets for the internal websites.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Operations Coordinator, Travel Coordinator and EA

BOLD
Guaynabo
10.2019 - 01.2024

Office Coordinator

  • Assessed upcoming projects to forecast resource requirements.
  • Ensured compliance with organizational policies, regulations, and standards.
  • Generated reports detailing performance metrics and progress.
  • Coordinated and managed project tasks within budgets and timelines.
  • Implemented new operational procedures to enhance efficiency.
  • Hosted and assisted in the preparations of large corporate events.
  • Collaborated with legal teams, maintained Jira tickets, and logged project details.
  • Reconciled credit card receipts for all employees, weekly.
  • Coordinated online team activities.

Travel Coordinator.

  • Coordinated travel arrangements, including flights, hotels, and car rentals.
  • Managed travel documentation, ensuring timely visa processing.
  • Organized group travel logistics for seamless experiences.
  • Researched new destinations, and developed promotional materials.
  • Resolved financial discrepancies, managed refunds, and issued accurate travel documentation.
  • Handled travel for groups, executives, and new prospects for the company.
  • Collaborated with suppliers to ensure high-quality travel services.
  • Researched travel options to meet client needs and expectations.
  • Monitored flight and travel schedule changes, updating clients accordingly.
  • Prepared detailed reports on travel expenses.
  • Coordinated logistics and budgeting for large group trips.

Executive Assistant:

  • Formed and sustained strategic relationships with clients.
  • I answered emails, wrote memos, and created announcements for teams.
  • Used strong issue resolution and communication skills to maintain client relationships.
  • Used excellent verbal skills to engage customers, and assess needs.
  • Created reports summarizing progress toward organizational goals.
  • Kept calendars for high-level executives.

Owner

D’Rose International
SJ
01.2006 - Current

Education & Leadership:

  • Was accredited by the Board of Education, specializing in modeling, acting, and digital photography.
  • Oversaw educational standards, interviews and consults teachers, and teaches public speaking.
  • Lead modeling, acting, and beauty courses, leveraging experience in acting, beauty pageants, and esthetics.

Enhanced public image via effective communication strategies and initiatives:

  • Expanded client base through project management, public relations, and marketing.
  • Provides event planning, protocol coordination, and hosting services for fashion shows, conventions, and graduations.
  • Works as a professional image consultant, preparing politicians and beauty queens.

Production & Media:

  • Launched and produced major events for public and private entities.
  • Image and voiceovers for major campaigns.
  • Hosted and produced Ellas Y Tus Noches and Así Somos TV shows, Produced and hosted five seasons of Al Máximo Con Geraldine (aired on Channel 6).
  • Created and hosts Código Femenino podcast, streamed on YouTube.
  • TV & Radio Hosting: will supply upon request.

Resource Coordinator

Lutheran Disaster Response
01.2019 - Current
  • Secured key donor and sponsor alliances, expanding participant support.
  • Engaged municipality leaders, increasing assistance and awareness.
  • Developed a resource database, streamlining case management.
  • Guided case managers in resource identification.
  • Strengthened community and municipal relationships through events.
  • Acted as a liaison between Lutheran Social Services, DCMP, and local entities.
  • Maintained communication with case management supervisors.
  • Advised on fundraising strategies and grant proposals.
  • Created donation requests and promotional materials to boost branding.
  • Conducted daily donor outreach, securing support.
  • Collaborated on PR efforts to enhance community engagement.
  • Produced timely, high-quality reports.

Communication Specialist / Executive Assistant / Travel Coordinator

Cobra Energy, LLC
11.2017 - 12.2018

Executive Assistant:

  • Supported VPs and the President, managing schedules, correspondence, and meetings.
  • Secured data through regular database backups and record-keeping.
  • Maintained office supply inventory and coordinated procurement.
  • Ensured office equipment functionality through maintenance and troubleshooting.
  • Produced and formatted reports, presentations, and executive documents.
  • Conserved executive time by handling correspondence, research, and analysis.
  • Represented the executive in meetings and managed guest relations.
  • Assigned tasks to clerical staff and tracked project progress.

Travel Coordinator:

  • Arranged travel and accommodations for employees and company guests.
  • Served as the primary contact for travel-related issues and concerns.
  • Negotiated rates with airlines, hotels, and car rental companies.
  • Reviewed contracts to ensure compliance with travel specifications.
  • Managed weekly travel expense reports for employees.
  • Ensured adherence to company travel policies for safe, efficient operations.

Communications Specialist:

  • Managed media inquiries, press releases, and spokesperson coordination.
  • Built and maintained relationships with public, employee, and community groups.
  • Developed PR strategies to enhance the company’s image and public perception.
  • Created and edited newsletters, reports, and web content.
  • Advised executives on communication strategies and public engagement.
  • Monitored trends and public interests to guide business decisions.

Founder / Co-Producer / Host

Channel 13
01.2007 - Current
  • I was the creator of this show and of the concept
  • Since 2009 I co-produced it with Channel 13, Local channel
  • As a result, I have put together, with the help of an incredible staff, a quality product that has been running Monday through Friday for almost a decade
  • “Ellas Y ..
  • El Programa” is a show where we cover a variety of topics ranging from health and social issues to cultural events and gastronomy, beauty and fashion, from exercise and nutrition to interviews with renowned personalities
  • I work closely with the booking and most of our health, legal and beauty experts have been recruited by me
  • As a team we have been in charge of all the public relations and image of the show
  • I believe this has been an essential part of our success in a very changing world

Education

BA -

Jones College
Coral Gables, Florida
01.1996

Associates Degree - Paralegal

Jones College
Miami, FL, USA
01-1992

Associates Degree - Business Administration

EDP College
San Juan, PR, USA
01.1990

Skills

  • Project & Resource Management: Project coordination and execution
    Resource and volunteer management
    Event and protocol coordination
  • Media & Communications: Public speaking and media hosting
    Podcast production and influencer outreach
    Corporate communications and employee engagement
    Internal communications and community engagement
  • Public Relations & Marketing: Media relations and press release writing
    Social media marketing and brand development
    Media training and crisis communication
  • Technical & Organizational Skills: Skilled in MS Office, social media platforms, and digital tools
    Strong written and oral communication skills
    Excellent organizational and multitasking abilities

Certification

  • Project management
  • Life coach
  • Social media Marketer
  • Event Planning and Protocol
  • Social Graces
  • Public Speaking

Languages

Spanish
First Language
English
Proficient (C2)
C2

Affiliations

  • I actively support various nonprofit organizations, dedicating my time and resources twice a month to initiatives that enhance environmental sustainability and uplift underprivileged communities.

References

References available upon request.

Timeline

Communications Coordinator-Analyst

BOLD
01.2024 - 03.2025

Operations Coordinator, Travel Coordinator and EA

BOLD
10.2019 - 01.2024

Resource Coordinator

Lutheran Disaster Response
01.2019 - Current

Communication Specialist / Executive Assistant / Travel Coordinator

Cobra Energy, LLC
11.2017 - 12.2018

Founder / Co-Producer / Host

Channel 13
01.2007 - Current

Owner

D’Rose International
01.2006 - Current

BA -

Jones College

Associates Degree - Paralegal

Jones College

Associates Degree - Business Administration

EDP College
Geraldine Fernández