German Ortiz Gonzalez
Guaynabo
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Digital Marketing Associate
Astra lux
01.2024 - Current
- Conducted comprehensive market research to identify trends and opportunities, supporting data-driven marketing strategies
- Performed data entry and management to maintain accurate records and streamline workflows
- Created and edited video and photo content for marketing campaigns, enhancing visual appeal and engagement
- Led lead generation efforts, identifying potential clients and contributing to increased customer acquisition
- Provided critical business analysis, offering insights that helped shape strategic decisions and improve campaign performance
Client Relations Specialist
Spot On Hold
12.2020 - 05.2021
- Managed client relationships using CRM software, demonstrating proficiency in data-driven decision-making crucial for taxpayer interactions
- Boosted caller engagement through creative content strategies, aligning with the need for effective communication of IRS policies
- Created engaging jingles and messages that improved customer satisfaction by leveraging market research techniques
Freelance Content Creator
Comunidad LH
12.2019 - 05.2020
- Initiated an online platform utilizing advanced market research methodologies akin to conducting financial investigations
- Increased audience engagement by strategizing content creation efforts aligned with consumer trends similar to analyzing taxpayer records
- Demonstrated entrepreneurial initiative which parallels developing action plans for case resolutions at the IRS
Education
Masters degree - Finance
Universidad Interamericana
Bachelor of Business - Marketing
Universidad Ana G. Mendez
Skills
- Strategic Analysis
- Data Analysis
- Financial Investigation
- Customer Service Excellence
- Problem Solving
- Communication Skills
- Market Research Techniques
- Adaptability
- Google Analytics
- Social media tools
- Market Research and Analysis
- Video Editing
Languages
Spanish
Native language
English
Proficient
C2
Japanese
Elementary
A2
French
Elementary
A2
Timeline
Digital Marketing Associate
Astra lux
01.2024 - Current
Client Relations Specialist
Spot On Hold
12.2020 - 05.2021
Freelance Content Creator
Comunidad LH
12.2019 - 05.2020
Bachelor of Business - Marketing
Universidad Ana G. Mendez
Masters degree - Finance
Universidad Interamericana
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